11/08/2026
“Why do I have to call Pet Poison Control? Isn’t that YOUR job?”
Let’s clear up a common misconception!
When your veterinarian asks you to contact Pet Poison Control, it is NOT because we don’t know what we’re doing. In fact, it’s quite the opposite.
Veterinary medicine covers thousands of potential toxins, medications, chemicals, plants, and household products. Each exposure can have different effects depending on the substance, amount ingested, timing, and your pet’s individual health.
So why do we ask YOU to call?
🐾 They are the experts in toxicology. Board-certified veterinary toxicologists and other trained specialists have access to extensive, continuously updated toxicology resources, including information on uncommon substances and complex exposures.
🐾 They provide case-specific recommendations. They help determine toxic doses, potential complications, appropriate diagnostics, treatment protocols, and monitoring recommendations.
🐾 They work WITH your veterinarian. Once a case is established, our veterinary team can communicate directly with their specialists to discuss treatment and any changes in your pet’s condition.
🐾 The consultation fee isn’t a fee from our hospital. It goes toward accessing specialized toxicology expertise and case support.
Think of it this way: When your primary care physician refers you to a specialist, it’s not because they don’t know how to practice medicine. It’s because they recognize when additional expertise can provide the BEST possible care.
Veterinarians are trained to recognize and treat toxicities. Knowing when to utilize additional resources is part of practicing GOOD medicine, NOT a lack of knowledge.
We understand that emergencies are scary, stressful, and expensive. But please remember that our team is working to help your pet, not make things more difficult.
Asking for expert guidance isn’t a weakness. It’s advocating for your pet.
And we will never apologize for wanting the most accurate, up-to-date information to give your pet the best chance at a positive outcome.
