09/04/2026
We have another exciting announcement in our Frederick hospital! We're happy to share that Jess Heiser, BSc, RVT, LVT will be our new ER Team Advocate!
🌟 “Jess is a wonderful example of what it means to be a true team advocate. Overnight work comes with unique challenges, especially for new team members learning the ropes in a busy, multi-specialty ER hospital. Jess has a natural ability to make others feel supported, welcomed, and confident. She is known for her kindness, mentorship, and willingness to help. We’re so excited to see Jess step into the ER Team Advocate role!” —Julie Crosby, Hospital Steward
🌟 "I’m excited to officially accept the ER Team Advocate role and the opportunity to better support my team, our patients, and their families. I’ve always naturally led by example and shared my passion for veterinary nursing, making this a meaningful and natural next step at Partner. I’m eager to bring forward ideas and strategies that strengthen communication, improve efficiency, and help our team provide the highest level of care possible. I believe exceptional teams are built through positive, empathetic, and intentional leadership, and I hope to embody those qualities as I support and advocate for the people who make Partner’s Emergency Department shine." —Jess Heiser, BSc, RVT, LVT, ER Team Advocate
🎉 Congratulations, Jess! 🎉
Call if you need us … we can help. 301-200-8185