08/13/2026
🌟 GET TO KNOW OUR TEAM: VICTORIA, LEAD RECEPTIONIST & OFFICE MANAGER! 💗🐾
We’re continuing our Get to Know Our Team series, and today we’re introducing you to someone who has been an important part of the AMC Bay family for an incredible 11 years—Victoria! 🐶🐱💙
As our Lead Receptionist & Office Manager, Victoria is one of the familiar faces helping keep our front office running smoothly while making sure our clients and their pets feel welcomed, heard, and cared for. We thought it was time for you to get to know her a little better! ❤️
📍 Where can you find Victoria?
“My desk is in the back-office area—the PINK one!” 💗😂
📅 How long have you been at AMC Bay?
“11 years!” 🎉🐾
🐾 What made you apply or get into veterinary medicine?
“I wanted a change of pace and routine in my career, and I love the puppy dogs!” 🐶😂❤️
✨ What is the absolute best part of your job?
“Growing relationships with pet parents and giving them reassurance when they need it most.” 💙🐾
🚨 What are the best cases in your opinion?
“I really enjoy being there for clients during emergency situations. As receptionists, we’re often the first point of contact, so being able to remain calm, listen, and help guide a worried pet parent through a stressful situation is incredibly rewarding.
Sometimes that support starts before they even walk through our doors. Being able to reassure them, gather the information our medical team needs, and help them feel like their pet is in good hands from that very first phone call is one of the most meaningful parts of my job.” 🐾💙
🏡 What makes AMC the best clinic ever?
“The way we all come together as a TEAM.” ❤️🐾
After 11 amazing years, Victoria has become such an important part of the AMC Bay family! Her ability to stay calm under pressure, support our clients through some of their most stressful moments, and help bring our entire team together is something we truly appreciate. 💗🐾
Whether she’s answering that first worried phone call, helping a client navigate an emergency, or keeping things moving behind the scenes, Victoria is always there to make sure our clients and their pets feel supported from the moment they reach out to us. 🥰
And if you’re looking for her… just look for the PINK desk! 💗😂
Help us show Victoria some love in the comments! 👇🥰
Thank you for 11 incredible years, Victoria! We’re so grateful for everything you do for the AMC Bay family! 💙🐾