09/09/2026
Sometimes, we don’t finish a grooming appointment - and that’s okay. 🐱
When that happens, it is always because continuing would not be safe for the cat, most often because they are showing signs of significant stress or their health is becoming a concern.
Our groomers are highly trained in recognizing stress signals in cats. We take breaks, adjust our approach, and never force a cat through a groom just to get it finished.
For some cats, especially during their first haircut, building trust takes time. We may make good progress during one appointment, come back for a second visit, and find that they are ready to let us go further. Sometimes it takes even longer - and that’s okay, too.
If we are still struggling during a second appointment, we may recommend involving your veterinarian to discuss whether medical support could make grooming safer and less stressful.
If your cat already needs medication before grooming, please let us know when booking. We have a process to make sure the entire team is aware, with a reminder sent for the medication time in addition to our normal arrival-window and ETA messages.
The goal isn't simply to get the haircut finished. The goal is a safe, low-stress grooming experience that builds trust over time.
We’d love to hear from you! ❤️ Did your cat need multiple visits for their first groom before they really settled in? Tell us their story! If they're a grooming pro now, we'd especially love to hear about it!