10/23/2026
🐾 Meet the Hair Traffic Control Team: Hannah! 🐾
This week, we're putting Hannah in the spotlight! You might know her as part of our Hair Traffic Control team, but did you know she and Carolyn were friends and pizza buddies long before Hannah joined the business? We asked her a few questions so you can get to know the person helping keep our cats, clients, and groomers connected. 💛
🐱 You and Carolyn were friends and pizza buddies for quite a while before you ever worked together. What made you finally decide to join the team?
We talked about it for years, and the timing was finally purr-fect! Luckily, I had heard much about Carolyn’s business over the years, being close friends with her and a client myself. And I have had the privilege of going with her or Roy multiple times to assist for the day.
🐱 What does Hair Traffic Control actually mean, in your own words?
To me, it means support. We’re the connection point between our clients, cats, groomers, and Carolyn. We help long-time clients maintain their grooming routines, guide new clients through their first visit, answer cat parent questions, relay important updates, and provide real-time support to our teams and clients throughout the day.
🐱 What’s your favorite part of your job?
Talking about cats all day. LOL Helping kitties with routine nail trims or grooming appointments or helping the occasional cat in need ASAP.
🐱 What’s something about running a mobile cat-grooming business that surprised you? Or what’s something clients probably don’t realize happens behind the scenes to make their appointments run smoothly?
I decided early on that I shouldn’t try to predict the future! Between cats having their own opinions, changing weather, traffic delays, schedule adjustments, client communications, and unexpected situations throughout the day, there are always variables at play.
Behind the scenes, we're constantly monitoring and adapting. A smooth appointment day isn't usually the result of everything going exactly as planned. It's the result of a team that stays flexible, communicates well, and is ready to pivot whenever needed. Clients see the finished experience, but there's a lot of coordination happening behind the scenes to keep everything running smoothly.
🐱 Tell us about your pets!
Okay! My two cats absolutely have me wrapped around their little toe beans. Savannah is a sassy orange and white shorthair, loves treats, and demands her space. Swayze is a sweet gray and white shorthair, loves to play, and he demands MY space, in my lap and always by my side.
Both are rescues and living a spoiled life complete with catios, premium cat food, and more love than they know what to do with.
🐱 What are you most excited about for Carolyn’s in the future?
I can’t let all the cats out of the bag - but aside from celebrating 20 years of business in 2027, there are some treats, twists, and whisker-worthy reveals awaiting. Most of all, I'm excited to see our team continue to grow stronger, work smarter, and build on the exceptional care and service that have made Carolyn's Cat Grooming what it is today.
🐱 And, most importantly, what is your go-to pizza order? 🍕
That is important. Double Cheese & Pepperoni - or ’s - the Pothole!
💛 We're so happy Hannah is part of the Carolyn's team! Between keeping the daily chaos organized, supporting our groomers, and sharing our love for all things feline, she's an important part of what makes this whole operation work.
And now we have to ask: What's YOUR go-to pizza order? 🍕 Tell us in the comments, and don't forget to say hi to Hannah!