04/28/2026
Dear Clients,
We would like to inform you that Castlerock Pet Hospital will be updating our server beginning Friday, May 1st at 3:00pm. During this time, we will have very limited access to our computers and medical records, which will significantly affect the services we are able to provide that afternoon.
If your pet needs a medication refill, please call our office BEFORE 3:00 PM on Friday to request the refill and complete payment over the phone. We will remain open for clients to pick up medications, but we will not be able to process payments in the clinic after 3:00 PM.
Because our system will be down, we will not be seeing appointments or able to schedule any new appointments after 3:00 PM that afternoon. If you need to schedule a visit for your pet, please call the office before 3:00 PM. We will resume our regular services Monday, May 4th at 8:00am.
We appreciate your patience and understanding while we complete this important upgrade to better serve you and your pets.
If you have any questions or need assistance before then, please don’t hesitate to contact our office.
Sincerely,
Castlerock Pet Hospital