28/07/2026
EDIT: this position has been filled :)
Southern Tablelands Veterinary Hospital is looking for a part-time veterinary receptionist to join our wonderful team! We’re after someone who enjoys helping both people and animals, has excellent communication skills and is willing to go above and beyond for our clients and patients.
We are looking ideally for someone to work 2 days a week 8am to 6pm and 1 in 4 Saturdays from 8:30am to 12:30pm, but are willing to be flexible with hours and days for the right applicant.
About Us
We are a 4 vet small animal independently-owned veterinary practice located in West Goulburn. We pride ourselves on our supportive, collaborative and friendly team culture. Our clinic sees mainly dogs and cats, as well as occasionally pocket pets, reptiles, birds and wildlife. Our opening hours are between 8am and 6pm Monday-Friday and between 9am and 12pm on Saturdays. View our website at www.southerntablelandsvets.com.au to find out more about our practice.
Essential requirements
✅Currently living in Australia and eligible to work in Australia without restrictions
✅At least 1 year of experience in a customer service role (ideally with experience as a receptionist)
✅Strong professional communication skills
✅Ability to work well in a fast-paced environment
✅Ability to be self-directed whilst knowing when to ask for help
✅Ability to work well within a team and develop positive relationships with both staff and clients
Desirable Qualities
✅Previous experience in a veterinary/medical receptionist role
✅Experience with practice management software, especially VisionVPM
Responsibilities of the Role
Welcoming clients and animals upon arrival to the clinic
Responding to enquiries via phone and email as well as in person
Booking appointment and managing scheduling, we will provide training on veterinary triaging
Processing payments including through VetPay, ZipPay and insurance claims, as well as EOD reconciliation
Sale of over-the-counter items such as pet food, parasite prevention and supplements.
Liaison between clients, nurses and vets as needed
Keeping front of house hygienic, tidy and presentable
To apply, send your resume and cover letter to Katrina Watson at [email protected]