11/09/2026
🐾 WHY DO WE CHARGE A CLAIMING FEE?
A claiming fee applies when your owned animal has been brought into our care and you need to claim them back.
By the time you arrive to collect your pet, we have already provided care, food, cleaning, staff time and administration, and sometimes veterinary treatment.
The fee helps us recover a small portion of these costs and encourages responsible pet ownership and proper identification of animals.
❤️ Our goal is always to reunite pets with their families - the claiming fee helps us continue providing this service.
Please make sure your pets are microchipped, have identification and are safely contained. 🐶🐱