16/09/2026
VACANCY AVAILABLE AT BIOFARM:
JOB TITLE: Portfolio Officer
LOCATION: Roodepoort, Gauteng (On-Site)
JOB TYPE: Full-Time
COMPANY OVERVIEW:
Biofarm is a wholesale distribution company specialising in pet food, pet accessories, animal feed, and pharmaceuticals. We cater to a diverse range of customer segments, including veterinarians, pet shops, animal breeders, cooperatives, pharmacies, feed mills, dairy intensive, pig intensive, and poultry intensive farming.
We are looking for an organised, customer-focused candidate to manage a customer portfolio, process orders and support sales growth.
ROLE AND RESPONSIBILITIES:
➡️ Manage and maintain a customer portfolio and build professional customer relationships.
➡️ Communicate with customers daily and assist with product, pricing, stock availability, and general enquiries.
➡️ Receive, process, and accurately capture customer orders, quotations, credits, and related transactions on the financial system.
➡️ Liaise with Operations, Finance, suppliers, and other internal departments to ensure orders and customer requirements are managed efficiently.
➡️ Communicate with suppliers regarding product availability, pricing, orders, and other purchasing requirements.
➡️ Assist with the buying function by obtaining pricing and availability and coordinating purchasing requirements.
➡️ Monitor orders through to delivery and assist with resolving any discrepancies, queries, or complaints.
➡️ Perform an internal sales function by identifying opportunities to promote products, increase sales and grow the customer portfolio.
➡️ Follow up on quotations, potential sales, and customer requirements.
➡️ Maintain strong product knowledge and provide customers with suitable product recommendations.
➡️ Assist in achieving individual and branch sales targets and support sales promotions and initiatives.
➡️ Maintain accurate customer information and ensure all relevant sales and customer activities are captured in the system.
➡️ Work closely with the team and operate independently while taking ownership of your portfolio and responsibilities.
SKILLS AND REQUIREMENTS:
➡️ Excellent verbal and written communication skills.
➡️ Strong organisational and multitasking skills.
➡️ Good interpersonal skills and enjoy working with people.
➡️ Ability to collaborate and develop effective sales strategies.
➡️ Team player.
➡️ Operate independently.
➡️ Previous experience in internal sales, customer service or administration will be advantageous but is not essential.
WE OFFER:
➡️ Market-related salary.
➡️ Opportunities for professional development and career growth.
➡️ A supportive and collaborative work environment.
➡️ You’ll be coached and supported by an excellent team that wants to see you succeed.
HOW TO APPLY: Please send your application and supporting documentation to [email protected] by 30 September 2026. If you do not hear from us within 2 weeks of submitting your application, please consider your application unsuccessful.
