07/14/2026
Our schedule has been insanely packed (which we’re so grateful for!), but we’ve had a WAVE of last minute reschedules and cancellations because of vacations, travel, and summer plans.
When spots open up last minute, we’re often unable to fill them quickly and then you’re stuck waiting WEEKS longer because those slots are already taken.
Example: “Can we reschedule and push this appointment back a few weeks?” Unfortunately, we do not have the space. Every spot is filled.
We always recommend booking 3–6 weeks out (especially in summer!) because our books fill up fast. Once we’re booked solid, it’s REALLY tough to squeeze anyone else in, even loyal regulars. Keeping your appointment and double checking with your schedule is CRUCIAL to making sure you have an appointment.
Most (80%) of our clients book out for 6months to a year in advance and are very loyal in bringing their pets in for their grooming but if YOU cancel you’re going to have to wait until your next booked grooming appointment to be seen. We do not have the space to squeeze them in anymore.
Also we have been extremely (too) lenient in our policy. We’ve been really forgiving but our business is now taking a major hit. Our policy is as follows and we will be implementing it all starting this week!!
Within 48 hours $25
Within 24 hours $50
SAME DAY cancellations/ NO SHOW policy is the FULL GROOMING APPOINTMENT fee per PET plus you have to make a deposit before scheduling your next appointment !
We hate turning away dogs (and their humans!) and we’re working hard to take care of everyone. Your pups deserve the best, and so do you! Thank you! We appreciate you 🫶🫶🫶
