07/01/2024
It is unbelievably upsetting when a client books me and my employees’ time, only to cancel last minute and refuse to pay 50% as stated in our contract.
Recently we booked care for 2 weeks (7/4-7/18)
The client booked this in early May. Upon reaching out for start time on 6/30, they said they needed to cancel. We had turned down many requests from other clients during this time because they had booked these highly sought after dates. This cancellation takes a great deal away from my employees.
Due to this, we will be requesting 50% non-refundable deposits for all booked care moving forward.
Thank you,
Adam Barr
