Midtown Veterinary Services & Hospital

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Midtown Veterinary Services & Hospital Midtown Veterinary Services & Hospital offers convenient veterinarian services both in our clinic an Highly qualified staff and doctors Traci S.

Midtown Veterinary Services & Hospital offers convenient veterinarian services within the comfort of your very own home! We have been making horse and house calls to the Wi******er area for 10 + years. Helton, DVM and Jessie Richardson DVM will give your beloved pet comforting, compassionate medical care you can trust. We care for dogs, cats, and horses. Whether you’re looking for quality care for your dog, cat, or horse, we’ll make sure they are well taken care of. We offer many integrative veterinary services including; acupuncture, chiropractic care and laser therapy. Going out of town? We offer boarding services for cats and dogs. Allow us to take care of your furry family members while you're away. Appointments are available Monday - Friday. Call 962-3411 and leave a message

How can anyone pay attention to educational topics with this girl 🤗 ♥️
10/21/2026

How can anyone pay attention to educational topics with this girl 🤗 ♥️

Blanketing season is back and so is the question every horse owner debates every October: to blanket or not to blanket? ...
10/15/2026

Blanketing season is back and so is the question every horse owner debates every October: to blanket or not to blanket? 🐴

Here's what the research actually says. Horses that are blanketed regularly may not develop as thick a natural winter coat because the added warmth signals the body that insulation is less necessary. That means a blanketed horse becomes more dependent on the blanket as winter progresses, not less.

This isn't an argument against blanketing. Clipped horses, senior horses, underweight horses, and horses in wet climates often genuinely need it. But it is an argument for being consistent once you start.

The bigger nutritional connection: horses that are cold burn significantly more calories just to maintain body temperature. Whether you blanket or not, make sure your feed program accounts for the increased energy demand that comes with colder weather. 🙌

🐾💊 BEHIND THE SCENES: FILLING YOUR PET’S PRESCRIPTION! 💊🐾Have you ever wondered why filling your pet’s medication takes ...
10/14/2026

🐾💊 BEHIND THE SCENES: FILLING YOUR PET’S PRESCRIPTION! 💊🐾

Have you ever wondered why filling your pet’s medication takes time? We want to give you a little glimpse into what happens behind the scenes at our veterinary hospital!

When you call to request a medication refill, it’s not as simple as grabbing a bottle off the shelf and handing it over. There is a process we must follow to ensure your pet receives the correct medication, correct dosage, and proper care. ❤️

🐾 STEP 1: Your refill request is written down and documented.

📁 STEP 2: We locate your pet’s medical file and make sure we have the correct patient and information.

📝 STEP 3: We update the paperwork, attach the request to the appropriate patient’s file, and submit it for review.

👩‍⚕️ STEP 4: The veterinarian must review and approve the prescription before we can proceed. Remember, our doctors are also seeing appointments, performing procedures, and caring for hospitalized patients throughout the day!

💊 STEP 5: Once approved, the medication must be located, prepared, counted, labeled, and checked for accuracy.

🔐 STEP 6: If your pet’s medication is a controlled substance, additional regulations and safety protocols apply. Two staff members must independently verify and double-count the medication to ensure accuracy and accountability.

✅ STEP 7: Once everything is completed and verified, your pet’s prescription is ready for pickup!

NOW, HERE’S WHAT YOU DON’T SEE… 👀

While all of this is happening, our team is ALSO:

🐶 Checking in and discharging patients
🐱 Assisting with appointments and drop-offs
📞 Answering ringing phones
🩺 Helping doctors with treatments and procedures
❤️ Caring for sick and hospitalized animals
🐾 Handling unexpected emergencies

And yes, sometimes we are juggling ALL of these things at once!

We understand that your pet’s medication is important. It is important to us, too!

We aren’t intentionally making you wait, forgetting about your request, or putting it off. We are following the necessary steps to ensure your pet’s safety.

❤️ A LITTLE PATIENCE AND KINDNESS GO A LONG WAY! ❤️

Our staff works incredibly hard behind the scenes, and while you may only see a few minutes at the front desk, there is often a whole team working together to make sure everything is done correctly.

We would rather take the extra time to get it RIGHT than rush and risk getting it WRONG.

Thank you for trusting Midtown Veterinary Services and Hospital with your pets and for showing our hardworking team the patience, kindness, and understanding they deserve! 🐾❤️

Because your pet’s safety will ALWAYS come before speed. 💊🐶🐱

This kitten has claimed the bed, matched the decor, and is absolutely not moving. 🧡🐱October is officially cozy season an...
10/12/2026

This kitten has claimed the bed, matched the decor, and is absolutely not moving. 🧡🐱

October is officially cozy season and your cat is already three steps ahead of you. 😂

Does your cat have a signature spot they take over when the weather cools down? Show us!

That thick double coat is gorgeous but it comes with some responsibility! 🍂🐾 Shelties and other double-coated breeds act...
10/08/2026

That thick double coat is gorgeous but it comes with some responsibility! 🍂🐾

Shelties and other double-coated breeds actually shed more heavily during seasonal transitions, and October is prime time for it. Regular brushing during fall helps remove loose undercoat, prevents matting, and keeps their skin healthy going into winter. A good deshedding routine now saves your furniture later. 😂

Did you know cats can actually sense the season changing before you do? 🍂Shorter daylight hours trigger shifts in your c...
10/06/2026

Did you know cats can actually sense the season changing before you do? 🍂

Shorter daylight hours trigger shifts in your cat's behavior, appetite, and sleep patterns. You might notice them eating a little more, sleeping longer, or seeking out warmer spots around the house as October sets in. It's completely normal and just their body responding to the change in light. 🐱

🐾 Hashbrown had her first visit with us today 🐾 She’s adorable
10/05/2026

🐾 Hashbrown had her first visit with us today 🐾 She’s adorable

Hello, October! 🍂 A new month means new opportunities, cozy moments, and fresh beginnings. ✨
10/05/2026

Hello, October! 🍂

A new month means new opportunities, cozy moments, and fresh beginnings. ✨

10/01/2026

Zebra creeping on Haley or is ….Haley creeping on Zebra ?? 🐱

You weren't supposed to know all of this. That's our job. But sometimes it's nice to know what's happening on the other ...
09/29/2026

You weren't supposed to know all of this. That's our job. But sometimes it's nice to know what's happening on the other side of the desk.

1. The “no” you hear may have taken 10 minutes to reach.
Before telling you there isn't an appointment, the CSR may have checked the schedule, asked the medical team, looked for cancellations, considered urgent-care options, and found the safest alternative.

2. We're listening to more than your words.
“He's acting weird” starts a whole second conversation in our head: eating? drinking? breathing? urinating? vomiting? responsive? When did it start?

3. Putting you on hold doesn't mean we forgot you.
Sometimes we're standing three feet from a treatment area waiting for someone medical to answer the question we promised we'd ask.

4. That calm voice may be conversation #47.
The person answering your call may have just helped someone schedule a euthanasia—and then answered your call with the same kindness.

5. We're translating all day.
Client → CSR → technician → veterinarian → CSR → client. Getting the information right matters.

6. “Let me check” is work.
Checking records, medications, doctor notes, hospital policy, availability, pharmacy information, estimates, or finding the right person to ask.

7. Sometimes we're buying time for the medical team.
A CSR managing the lobby, phones, and expectations can be the reason the treatment team gets five uninterrupted minutes with a critical patient.

8. We remember your pets.
The dog who needs the side door. The cat whose carrier needs a towel. The client who needs things explained slowly. The nervous puppy who discovered the treat jar.

Address

505 S Jefferson Street
Wi******er, TN
37398

Opening Hours

Monday 7:30am - 6pm
Tuesday 7:30am - 6pm
Wednesday 7:30am - 6pm
Thursday 7:30am - 6pm
Friday 7:30am - 6pm

Telephone

+19319623411

Website

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