10/21/2026
Attention PAH clients and friends!
First of all, thank you all so much for your patience during our recent transition to our new practice management software. Aside from a few learning curves and hiccups, things have been going well!
With the new software, we do not have a need to continue using Pet Desk, and will be terminating our relationship with them by end of day tomorrow. Instead of an app, we will direct you to the Nectar portal: https://pachaug.app.prod.nectar.vet/client-portal . Here you will be able to easily see your pet's vaccination records and medical history. Unfortunately, clients will not have the option to schedule appointments or request medication refills online anymore.
Also please keep in mind, during the transition there will be a period of time where you will not be able to send texts to (860) 376-2544. In the mean time, we ask that if you want to reach out by text, you use this number: (860) 385-8438.
After the changeover is finished, you will be able to send texts to the main office number again, and we will let you know as soon as you are able to text that number again. If at any point you are having trouble getting through, keep in mind that you can always call us at (860) 376-2544 or email us at [email protected]. Thank you again!