07/21/2026
Beginning July 21st 2026,
There will be a $15 late pickup fee for anyone who is 1 hr or more late to pick up their pet. This is 1 hr or more after the call or text that your pet will be ready in 15/30 minutes.
2 hours-$25
3 hours-$30
2nd occurrence results in termination of future services.
Late arrival (with no communication):
30 minutes-$15
1 hr or later-reschedule
2nd occurence results in termination of future services.
I hate that I have to do this but it's becoming too frequent and has caused me to mismanage my time, subsequently affecting the spa experience for the next client and I will no longer tolerate this level of disregard for myself and my other clients.
I understand some things happen such as car trouble etc. Please express that to me ASAP so I can work with you or arrange transportation of your pet.
If you will need to leave your pet with me for an extended period of time, please discuss this with me at time of scheduling so I can schedule around your pet.
I value every client I have and strive to give each and every one the same one on one experience as the last.
Thank you.