Washington County Veterinary Hospital

05/27/2026

05/18/2026

We Appreciate Your Patience!

We’re always looking for ways to improve your experience and provide the best possible care for your pets.
Our team is currently learning and transitioning to a new software system that will help us serve you more efficiently and enhance your overall experience with us.
As we work through this transition, you may notice things taking a little extra time than usual—and we truly appreciate your patience and understanding during this process.
Our team is putting in the time and effort to learn this system thoroughly so we can continue to deliver the high level of care and service you expect and deserve.
Thank you for trusting us with your pets—we are so grateful to be part of their care.🐾

04/24/2026

In honor of CSR Appreciation Week, we wanted our clients to meet the person behind the phone.

Our fourth shout-out and participating CSR for this spotlight is someone who also doubles as a veterinary technician and is an absolute delight to work with; Meet Avery!

Averys versatile experience with wildlife, emergency medicine and general practice is an asset when helping us train new staff members. Averys dedication, leadership and positivity are just a few of the incredible attributes that elevate our team. She is a mom to 2 beautiful children, has chickens, and loves ice skating and going to the beach in her free time. Avery has been in veterinary medicine for 15 years, and we hope to have her for 15+ more!! Thanks for being you, Av!

04/24/2026

In honor of CSR Appreciation Week, we wanted our clients to meet the person behind the phone.

Our third shout-out and participating CSR for this spotlight is a newer addition to our team and has been an absolute rockstar at the front desk; Meet Graeme!

Graeme has been a tremendous help in a more sensitive and thoughtful aspect of our job, which includes making precious pawprints for our patients who have crossed the rainbow bridge. Graeme ensures that each pawprint is perfectly outlined and highlights the individualized characteristics of each angels paw. Graeme understands the weight of these keepsakes and how it can leave an everlasting impression for the client to cherish for years to come. In his free time, Graeme loves to travel, go the beach, read and go shopping! Graeme will be celebrating his first year in veterinary medicine this September! Thank you for all you do!

04/24/2026

In honor of CSR Appreciation Week, we wanted our clients to meet the person behind the phone.

Our second shout-out and participating CSR for this spotlight is someone who has always been an asset at the front desk. Meet Lorena!

Lorena is a wealth of knowledge that we rely heavily on for surgical scheduling. She is very detail oriented and plans meticulously for each patient we schedule for any procedure or surgery. In her free time she professionally shows and breeds dogs. She was raised as a farm kid, and had pigs, cows, sheep, horses, rabbits, dogs and cats! Lorena has been in veterinary medicine for 7 years, and we are so thankful she is on our team!

04/24/2026

In honor of CSR Appreciation Week, we wanted our clients to meet the person behind the phone; Meet Susan!

Susan is a certified veterinary technician that doubles as our CSR/technician liaison. At work, Susan is phenomenal at prioritizing her client relations and ensuring our patients make it in before their vaccines and/or examinations expire. This is an integral role to help support our dedicated clients and Susan manages it fabulously! In her free time she volunteers for the Westerly Amateur Radio Team and Westerly Granite Theater. She describes herself as the "cat-lady" and has been in veterinary medicine since 1981. Thank you Susan for all your hard work! We appreciate EVERYTHING you do!

04/21/2026

A special thank you to our amazing team of Customer Service Representatives. These hardworking individuals pour their heart and soul into their day to day operations, and see to it that our clients and patients receive the highest standard of care. We couldn't do it without them!

Happy CSR Appreciation Week! ✨