08/15/2026
This week’s staff shoutout goes to our lovely Jen — or Jen-Hen, as Gio calls her. 💚
Gosh, where do we even start? After years of experience in the administrative world, Jen found her way to Mercer Street, and we are so glad she did. As her manager likes to say, Jen is our sparkle. ✨
If you’ve visited us, there’s a good chance Jen has welcomed you and your fur baby with one of her signature cheerful hellos. She has a way of making every interaction feel warm, genuine, and memorable. Her empathy, kindness, and natural ability to make people feel cared for are just a few of the many things we love about her. Jen has been with us for almost a year, but somehow it feels like she’s been part of the Mercer Street work fam for so much longer.
Jen, your caring nature, your willingness to always jump in and help your teammates, and the compassion you show our pet parents never go unnoticed. From your sparkling “hello!” to your sweet “have a good day!” on the way out, you bring a little extra joy to everyone around you.
We appreciate you so much, Jen-Hen. Mercer Street wouldn’t sparkle quite as brightly without you. 💚✨