02/12/2026
Be very careful with heat packs when shipping snakes.
I unfortunately just experienced my first DOA (dead on arrival) in over 25 snakes that have been shipped to me. Not going to lie, it shook me up more than I’d care to admit. I arrived at the FedEx hub right when it opened and was so excited to pick up my new Sunset het Clown female. I had been shopping for this snake for several months to find the exact color saturation I was looking for.
Only to open the box and notice the heat pack was no longer secured to the lid and was resting against the snake bag. I urgently removed the bag, but it was too late. This precious girl didn’t survive the trip.
I’m absolutely heartbroken, but I wanted to share this to stress the importance of properly securing the heat pack and having enough insulation between the heat pack and the animal in case it comes loose. Heat packs are far more deadly than a cold snake. A ball python can tolerate temperatures in the low 40s for several hours if packaged correctly, but only a few minutes over 105 degrees can lead to organ failure.
This was not the morning I was hoping for, but hopefully this post can save an animal in the future.
I will say that the breeder is devastated and has done everything possible to make it right. They have successfully shipped dozens of animals and have never had a DOA, so this truly was a perfect storm of unfortunate circumstances. This very likely could have been a faulty heat pack that just got way too hot.
When I ship a reptile with a heat pack, I offset the pack so it’s not directly over the animal, and I also place tons of packing material and a thermo gel pack or barrier between the heat pack and the snake for an added layer of protection.
Please double check your packing methods. One loose heat pack can cost a life. Rest in peace sweet girl.