Top Tails Grooming Salon

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Natalie will be out for the next 3 business days. Make sure to schedule ahead for haircuts & tidy appointments as she'll...
09/16/2026

Natalie will be out for the next 3 business days. Make sure to schedule ahead for haircuts & tidy appointments as she'll be catching back up when she gets back!

Q&A's for the topic of VIP Memberships at the salon!🐾Do I need to have a membership to come here? No, the membership is ...
09/09/2026

Q&A's for the topic of VIP Memberships at the salon!
🐾Do I need to have a membership to come here? No, the membership is 100% optional. You do not need to be a member.
🐾What is the membership? Unlimited bath packages month to month for one set price. Plus members get 10% off haircut packages (if needed) & 50% off tidy packages (if needed.)
🐾What is the membership price? Pricing is based off of breed/coat type & weight. We have been told our unlimited bath package pricing is not much more than one time baths compared to local competitors.
🐾Is it worth it? As long as you come more than once a month for baths, it's cheaper than paying for one time baths. You can even set up reoccurring appointments if you want the same day/same time.
🐾When & how do I get charged? We charge the 1st of every month with the card that is put on file.
🐾What if I want to cancel? Let us know before the 1st of the month so you will not be billed again. We also do freezes if you will just be gone for a little while.
🐾Why should I sign up? Frequent bath packages will help keep your dog clean, reduce shedding, help maintain brushing out both short coats & long coats, & you get bonus perks of 10% off haircuts and 50% off tidys if needed.
🐾Do you offer any memberships for haircuts? No, our membership's main focus is unlimited bath packages. Haircuts are a bit more difficult to offer a membership for as matting happens & different styles of haircuts vary between pricing. Our groomers also train hard to maintain certain grooming knowledge & are required to meet certain expectations; to be able to give a discounted membership for haircuts does not work for trained professionals who require years of hands on knowledge. We strive to be affordable for everyone & are also told our haircut pricing is very reasonable compared to local competitors. (This is why 10% off is offered to those who are members.)

Q's & A's for the topic of doodles/poodles at the salon!✂️Why do doodles/poodles cost more to groom? These thick, dense ...
07/31/2026

Q's & A's for the topic of doodles/poodles at the salon!
✂️Why do doodles/poodles cost more to groom? These thick, dense coats are both time consuming & labor intensive. These complex coats are prone to matting &/or tangles, require extensive time to properly blow dry & brush out (even without matts or tangles), require more hand sc******ng & shaping on haircuts, & require a higher skill level from your groomer if requesting breed standard haircuts such as pom-poms, shaved poodle feet, etc.
✂️How often should I be brushing my doodle/poodle? EVERYDAY, especially if they are long and fluffy. What happens if you skip a whole day brushing your own hair; you'll have a tangled mess! Now imagine it being not only on top of your head, but your entire body! High friction areas (like armpits, neck from collars, behind ears, etc) matt up quickly due to frequent movement &/or scratching, water & food from their bowls clump up in their muzzle, outside debris can easily get stuck in feet, legs, & tail, swimming & not being dried/brushed out properly afterwards are all just a few quick ways your pup becomes matted faster.
✂️What type of brush should I be using at home? A good slicker brush. Make sure you are brushing all the way down, not just lightly on the top coat. If not brushed all the way down, the undercoat can still become matted. If you have any questions on how to brush properly, your groomer can show you!
✂️Why can't you just brush out the matts? Matts not only are uncomfortable for your pet, they are painful as well. While some groomers will de-matt, Top Tails believes your pet should be most comfortable when visiting their groomer; therefore, we will try to work out matting if it is not too close to the skin already. If it is too far down, shaving out is the least painful & ethical option....don't worry, their hair will grow back in no time!

Q&A's for the topic of puppies at the salon!✂️ When can my puppy come in for a grooming? As soon as they complete all ro...
07/23/2026

Q&A's for the topic of puppies at the salon!
✂️ When can my puppy come in for a grooming? As soon as they complete all rounds of vaccinations with their veterinarian.
✂️ How do I know what groomer to go to? While personal references are great, not everyone knows someone with a dog that goes to get professionally groomed. When searching for a professional groomer, call & ask questions before booking. Pay attention to red flags; if you are being rushed off the phone, questions not being answered, taking dogs before they are fully vaccinated, etc. You should feel comfortable before even stepping into a salon with your pet.
✂️ What do I need to do before my puppy gets their first groom? Desensitizing at home is a great start! Running your vacuum cleaner (or other loud household objects) will help your puppy get used to loud noises like the blow dryer at the salon. Massage/play with your pup's feet to get them used to being handled for nail trims & haircuts. Socializing your puppy with new people/surroundings will help them acclimate at the salon without you.
✂️ What if my puppy freaks out? A puppy's first appointment is all about positive reinforcement! A groomer should try & ease them into the process without making it a traumatic experience. Taking things slow is a must with puppies. While majority of puppies do fine for their first time, there are cases where your puppy may need more than one appointment to get the job done... which is totally okay! If a puppy is flailing around or is extremely scared, they have the possibility of getting injured. A groomer should know when to call it quits to keep everyone safe & make a good first experience for the pup.
✂️ How often should my puppy get a haircut? Depending on how quickly their hair grows, most pet owners go between 4-8weeks. Depending on hair texture/length, they may even be able to go up to 10-12weeks.
✂️ Will frequent baths cause irritation? As long as your groomer is using a pH balanced shampoo, your pup should be fine to get a bath as often as you prefer! Some pets with skin issues may require specific shampoo such as an oatmeal, hypoallergenic, or even medicated.

Lets talk double coats! Double coated dogs such as Siberian Huskies, German Shephers, Alaskan Malamutes, Labradors, & Co...
04/08/2026

Lets talk double coats! Double coated dogs such as Siberian Huskies, German Shephers, Alaskan Malamutes, Labradors, & Corgis (to name a few common breeds) have two coat layers; a top coat and an undercoat. Double coated dogs tend to shed ALOT! While shaving is not recommended for this type of coat, it is essential to brush properly; especially longer haired breeds like Huskies or Malamutes. If these breeds are not regularly brushed at home, their undercoat becomes impacted and makes the grooming process much harder on your pup and can lead to matts. It's never too late to make a routine brushing session at home with a slicker brush a few times a week, especially during shedding season! Starting immediately, we will be adding additional charges to double coated dogs that have severely impacted undercoats due to the excessive amount of time it takes to blow out/brush out/dry during their grooming visit. Relieving impacted undercoats to dog's coats who are not maintained regularly is VERY time consuming and requires a certain level of skill from the person working on your pup, similar to the de-matting process. If you need help or tips on home management with brushing double coated dogs, ask your groomer; we are happy to help! 😊🐾

Kristen's last day with Top Tails is Wednesday April 1st; we will be closing early at 1pm to celebrate her time with us!...
03/28/2026

Kristen's last day with Top Tails is Wednesday April 1st; we will be closing early at 1pm to celebrate her time with us! This week does have limited spots open as clients have begun to pre-book their grooming appointments. We do still have various spots open Monday 30th & Tuesday 31st & very limited spots Wednesday 1st. If you're needing your pet done before Easter, do not wait to schedule! You can message directly on Instagram or email us at [email protected] to snag your spot! 🐾✂️🐣🐰

📣Policy Reinforcement📣 We will kindly be reinforcing our salon policies as going down to one groomer will change our fle...
03/09/2026

📣Policy Reinforcement📣 We will kindly be reinforcing our salon policies as going down to one groomer will change our flexibility in the salon. We hope everyone understands!

📣Important Grooming Announcement!📣 Pre-booking your pet's haircut &/or tidy appointments will be needed going forward as...
03/09/2026

📣Important Grooming Announcement!📣 Pre-booking your pet's haircut &/or tidy appointments will be needed going forward as we will be going down to one groomer. Our flexible schedule will no longer be available. We will be open Monday-Thursday 8am-3pm starting April 2026.

We will resume regular business hours starting Monday Jan. 5th. Make sure to call ahead to ensure your pet's grooming ap...
12/02/2025

We will resume regular business hours starting Monday Jan. 5th. Make sure to call ahead to ensure your pet's grooming appointment before Christmas as we have limited spots during the busiest time of the year! 🎄

Don't forget December is our busiest month of the year and we tend to book up quicker than usual during this time. Book ...
12/01/2025

Don't forget December is our busiest month of the year and we tend to book up quicker than usual during this time. Book ahead for tidy & haircut packages to reserve your pet's appointment before the holidays. Please remember as we are busier this month, we will be enforcing our late pick-up policy as we have limited kennel space. Also please remember it may take longer than usual before your dog is ready as we have a higher volume of dogs in our care. Happy Holidays! 🎅🎄🎁

Address

3606 Avenue B
San Antonio, TX
78209

Telephone

+12107573688

Website

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