09/04/2026
Dear Valued Clients,
We understand how frustrating it can be when you call our hospital and are unable to reach a member of our team. We sincerely apologize for the difficulty you may have experienced.
Please know that we are actively working to improve our phone coverage and responsiveness. Recent, sudden, and unexpected staffing changes have presented some challenges for our team, and we are working diligently to address them as quickly as possible.
We truly appreciate your patience and understanding as we navigate this transition. Our clients and their pets are incredibly important to us, and we are committed to providing the level of service and care you have come to expect from All Creatures Veterinary Hospital.
Thank you for bearing with us, and for your continued patience and support.
Warmly,
The All Creatures Veterinary Hospital Team