11/27/2025
Hello!
Today we wanted to wish you all a happy Thanksgiving, share how thankful we are for this amazing community, and share some FAQ's for the pet pantry for those who are newer here.
• Where are you located?
Currently, we are located at Eastern Utah Self Storage in south Price (351 E 600 S). We are at unit #180.
This address does change on occasion if and when we move units, but we always make a big announcement when this happens.
• Who can get food?
Anyone. We are located in Price, Utah, but we will service anyone who can make it to our storage, no matter where you live. We won't turn anyone away, but our pantry is meant to assist those in crisis situations or supplement low income families & individuals.
• When can I come get food or donate food?
Other than our open-house events, we are by-appointment only. If you show up at an unscheduled time, the unit will be locked and unattended. We can usually find a volunteer for any day of the week, and typically schedule between 10am-5pm. To schedule an appointment with us, please message the pet pantry page and we will set you up with a day and time to meet with one of our volunteers.
If you would like to ship food to us or drop off donations during off-hours, please message us for a private address.
• What's an open-house?
Currently, we receive one bulk donation a month from the larger rescues up north. Whenever this bulk donation gets in, we schedule an open house so we can service as many members of the community as possible at one time. Days and times vary, but it is usually a two-hour window where anyone and everyone can drive up and get food.
We utilize a drive-thru line where people stay in their vehicles, drive up, are serviced, and then exit. We announce our open-houses via Facebook Events, usually with about two weeks prior notice. We do have some strict rules to keep the line moving efficiently, but we announce all of that when we create the event.
• What can I receive from the pantry?
Our main staples are dog food, cat food, and cat litter. All items are subject to availability, but we usually have a variety of wet and dry food. On occasion, we have other items such as potty pads, toys, treats, and apparel such as collars and pet sweaters.
• I have something other than a dog or cat, can you help me?
Unfortunately our pantry isn't set up to hold anything other than cat and dog products. That being said, you're more than welcome to message us still, and we can try to find what you need. But we can't make any guarantees.
• I feed a bunch of outdoor cats, can you still help me?
While we do need to give priority to indoor pets, YES! We would still love to help you however we can. Our community cat colonies need support too and we are so grateful that you took it upon yourself to care for them ❤️
• Can I request specific food for my pet?
It never hurts to ask, but we typically don't honor requests unless your pet has a specific allergy or other dietary need. We try our hardest to cater to your pet's allergies, but since we run solely on donations, we may not have specific brands or allergy safe foods. If you message us about your pet's dietary needs ahead of time, we can ask the community for specific donations.
In addition, if your pet has very specific dietary needs, we recommend that you skip our open-houses and message us for a private appointment instead. Our volunteer team does not have time to search through piles of pet food while trying to service the rest of the line.
• I'm sending you a message, what information do you need?
We don't need any proof that you're struggling, we go by the honor code over here ❤️. But what we will need, is information about your pets so we can make sure we have what you need.
When sending a message, please tell us:
The species of pets you have (cats and/or dogs), how many you have, and roughly what sizes if they're dogs. We'll need to know if you're wanting wet or dry food, or both. And if you have a cat, let us know if you need litter. If you're in need of other supplies like collars, sweaters, toys, treats, etc, let us know about that as well and we'll see what we have in stock.
Make sure you tell us about any allergies in your message so that we can make sure we have something suitable for your pet.
• Do I have to fill out paperwork?
Yes, generally. Sometimes we run out of forms, but usually we have everyone fill out a request form when they get to the storage unit.
• I can't make it to your storage unit, what now?
Whether you can't drive, are homebound, or simply don't have enough gas, we still want to help you! Message us and we will try to find a volunteer who can deliver to you.
• I got turned away, what the heck?!
We will never turn anyone away based on their income level, and we will never judge your situation. We will, however, judge you HEAVILY if you've shown any disrespect to our hard working volunteers. None of our volunteers are paid, in fact, most of them pour hundreds of dollars every single month into keeping us running. They serve our community out of the goodness of their hearts, and we will not tolerate inappropriate behavior or anything that makes our volunteers feel uncomfortable.
If we are simply out of food, we will not turn you away, but we will have to have you wait until we get more donations in.
• It's an emergency, I needed food YESTERDAY!!
We're not miracle workers, though we try to be. We're humans with full time jobs and families. In general, we need at least 24 hours to schedule you an appointment. Wait times can vary greatly though, depending on volunteer availability or if we are waiting to get more food in.
We do understand that emergencies happen, and if you need food urgently, please say so in your initial message. We do try to give priority to emergencies and can sometimes meet up same-day, but please don't count on it.
• How much food will I be getting?
Our volunteers strive to handout enough food to last your pet(s) about two weeks. This can vary depending on how many animals you have and how much food we have in stock.
• Do you accept money donations?
We do indeed! Money donations can be given in cash, check, or online donations through venmo or paypal. We are ran through Carbon Cat & Dog Rescue, and any online donations can be made to them- just make sure you specify its for us in the memo.
Don't see your question here? Ask away in the comments or feel free to message us!
