10/02/2026
โฐ YOUR DOG'S APPOINTMENT TIME MATTERS!
A quick reminder about drop-off, pick-up times, and choosing the correct grooming service when booking.
Every dog is given a specific amount of time on my schedule. Because I'm a one-on-one groomer, there isn't another groomer working alongside me to absorb delays.
๐ DROP-OFF & PICK-UP:
Please do your best to arrive on time for both drop-off and pick-up.
Arriving late can take time away from the next dog's appointment, which isn't fair to them or their parent. Please take into consideration: traffic, drawbridges, schools now in session, AND PLEASE POTTY YOUR FURBABIES! arriving early ensures you have the opportunity to avoid the former while allowing your pup to do the latter.
Clients arriving more than 15 minutes late may forfeit their appointment, and that appointment may count as one of your two courtesy cancellations/no-shows.
I absolutely understand that emergencies happen, and I'll always try to work with you when I can. โค๏ธ
However, repeated occurrences โ whether they're last-minute or not โ may eventually result in me no longer being able to accept future appointments.
โ๏ธ PLEASE BOOK THE SERVICE YOU ACTUALLY NEED
The service you select when booking determines how much time I reserve for your dog.
For example, if you book a Full-Service Bath, I reserve enough time for a bath service.
If you arrive and decide you actually want a Full-Service Haircut, I may not have enough time available to accommodate that change. There could be another dog scheduled immediately afterward.
The same applies in reverse.
If you reserve a Full-Service Haircut and then decide at the last minute that you only want a bath, you've potentially left a large block of time open that I may not have enough notice to fill.
And because I'm a one-on-one groomer, I can't groom another dog at the same time to make up that lost time or income.
If you know ahead of time that you'd like to change your dog's service, please tell me as early as possible.
With enough notice, I may be able to adjust the schedule or fill the time that becomes available.
Repeated last-minute service changes that negatively affect my schedule may result in me no longer being able to groom that pup.
I'm not trying to be difficult โ I'm trying to make sure every dog gets the amount of time I've promised them. ๐พ
Thank you for helping me keep the schedule fair for everyone. โค๏ธ