08/04/2026
Hi everyone,
Just a reminder, we will be closed today for a mandatory staff meeting from 12:00pm-2:30pm.
⚔️🐾 One Practice Software to Rule Them All... 🐾⚔️
After many months of planning, coffee, spreadsheets, and what feels like preparing to take the One Ring to Mordor... we're finally ready.
WildThings Animal Hospital goes LIVE with our new practice management software on Monday, August 10! 🎉
If you've ever watched The Lord of the Rings, that's about how we're imagining this journey. There may be a few orcs (computer glitches), a Balrog or two (technology doing technology things), and at least one of us will probably ask, "Why didn't the eagles just take us?" 😂
But just like Frodo, Sam, and the Fellowship, we'll get there—and the destination will be worth it!
🧙 To prepare for our adventure, we'll be in mandatory staff training:
📅 Thursday, July 30 | 12:00–2:30 PM
📅 Tuesday, August 4 | 12:00–2:30 PM
During these times, our response times may be a little slower while we level up our skills.
📧 The weekend before we go live, you'll receive an email asking you to opt back in to text messaging. Unfortunately, our old system can't pass that information along, so if you'd like to continue receiving appointment reminders and updates by text, you'll just need to opt in one more time.
🐾 What to expect the week of August 10:
• Monday & Tuesday: We'll have a lighter appointment schedule while we get our bearings in the new system.
• Wednesday: Our goal is to be back to our normal schedule and cruising right along!
We truly appreciate your patience as we take this adventure together. There may be a few bumps in the road, but we're confident this new system will help us provide even better care and communication for you and your pets.
Now... if you'll excuse us...
"I can't carry the software, but I can carry the clinic!" 😅
Thanks for sticking with us—we promise the journey will be worth it! 💙🐾