08/18/2021
COVID has certainly caused numerous customer service issues for the whole world. We are also experiencing our share of those challenges which includes being able to keep a full staff. Due to those staffing issues we have made the difficult but necessary decision to discontinue our medical services on Saturday morning. This will allow us to shift the current staff to support medical services Monday - Friday from 7 am - 6 pm. We apologize for this inconvenience but will do everything we can to find a scheduling solution for a weekday appointment or work in.
Effective September 1, 2021, we will be open Saturday and Sunday from 8 am - 9 am and 5 pm - 6 pm for our clients to drop off and pick up boarding patients, purchase food or buy completed medication refills. As always, we will not be answering the phone and responding to emails on our Saturday and Sunday hours.
We absolutely love all of our great clients and appreciate your patronage. We thank you in advance for helping us to continue to physically and emotionally support our amazing staff.
Scott Mason, DVM
Katie Kughn, DVM
Tami Mason, CVPM