06/12/2026
This post is 1 of 2 coming to you with exciting new Camelot News! 🐾 Be sure to check the pinned posts at the top of the page to see both. Keep reading for more on your new Client Portal, our new Boarding Package Structure, and a few more technological updates!
We want to fill everyone in on what we’ve been working on for the last seven months! We are very excited to be implementing the move to a new software system that is going to enable you all to be so much more involved and connected to Camelot via your new client portal where you can book appointments, upload photos and info for your pup, and much more! The program is called “Goose” and here are the steps to activate your Client Portal!
1) Go to: https://booking.goose.pet/camelot-kennels/search/boarding/pets You will want to save this to your bookmarks as this is how you will make all of your future bookings, as well as access your account at any time! You will also be able to find it under booking on our new website.
2) Click "Sign In" in the top right corner. It will ask for your email - enter the email that you already have associated with Camelot - any other email will not link you to your account with us.
3) This generates a magic link sent to your email to sign in with a code. Copy that code and paste it into the box that pops up back on the booking page. Tadaaaa you're in!!
You can book appointments from this page, or on the top right click “My Account” and this is where you can see and update yours and your dogs’ information, upload vet documents to update vaccines, photos on their account, etc! Your existing upcoming appointments will all be loaded in there for you to see!
If you find anything wrong that clearly should not be associated with your account, please email, text, or call to let us know! Our data base is excessively large and, as with all technology, the transfer of data may not have been perfect.
🐾NEW PACKAGE STRUCTURE🐾
We are changing our package structure to bring some new offerings for your pup: instead of the existing “Standard” and “Stay & Play” packages, we are changing to a 4 tiered program for our Standard Suites with Bronze, Silver, Gold, & Platinum package options that each come with exciting add ons for us to be able to offer you and your pup! VIP Clubhouses will have the Silver, Gold, and Platinum package options available.
Everyone’s existing reservations made prior to today rolled over at the baseline package for their suite option (Bronze for Standard Suite, and SIlver for VIP Clubhouse Suite). You will be asked to confirm/choose your desired package at check in in case you would like to change anything! Or you can look at the options in the booking page of the link and email/text/call us with your new choice!
🐾NEW TEXT NUMBER🐾
Texting is still and will always be available! The new system requires a new number for text however (calling us at 413-267-4396 is still the same!). Please save the following number in your phones for text communication with our staff: (413) 468-2530.
We will be monitoring the landline texts, so if you do text the call number (413-267-4396) by accident we’ll still receive them for a while.
We are happy to answer any questions you may have! You can reach us all the normal ways, via email, phone, or in the office 🙂 plus the new texting number!
We are very excited for how the coming changes will enable us to offer more to you and your pups over time!
Thank you so much for always growing with us!
Camelot Kennels Management
