06/30/2026
Hello everyone!
I wanted to take a minute to answer a few frequently asked questions and share some important reminders. First, I just want to say thank you for your patience, kindness, and continued support during this exciting transition. It truly means so much to all of us!
❓ Frequently Asked Questions
🐶 "Does Abby own the business?"
Not yet! Minna and I are currently in the buying/selling process, and it will most likely be another couple of months before everything is officially finalized. We'll continue to keep everyone updated along the way!
📅 "Why are appointments booking so far out?"
Summer is officially here, and it's our busiest season! With Abby currently being the only groomer while Minna is away in Illinois, appointments are filling up quickly.
We currently recommend scheduling 1½–2 weeks in advance to get the appointment time you'd like. If you know your pet will be due soon, don't wait to call or text!
✂️ "Are walk-in nail trims still available?"
Yes! Walk-in nail trims are still available during our regular business hours.
If your pet typically needs two people or requires a little extra time, we do recommend calling ahead to make sure both Abby and Cami are available.
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📢 IMPORTANT REMINDERS
📞 Phone Calls & Texting
If we're unable to answer your call right away, we're most likely busy taking care of our furry clients! Since we don't have a receptionist, Abby and Cami answer the phones between grooming appointments and while helping customers.
To make it easier to reach us, we've added a text line!
📱 Text us anytime at: 920-471-2199
You can text us to:
✔️ Schedule an appointment
✔️ Ask questions
✔️ Request a callback
⏰ 24-Hour Cancellation Policy
Please remember we have a 24-hour cancellation/rescheduling policy, as well as a fee for no-call/no-show appointments.
Because appointments are booking well in advance, missed appointments and late cancellations prevent other pets from receiving care.
If an appointment is missed or canceled with less than 24 hours' notice, a deposit will be required before scheduling your next appointment.
We completely understand that emergencies and unexpected situations happen, and we're always happy to work with you! However, after the first occurrence, we do need to enforce our policies so we can continue serving everyone fairly.
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❤️ A Personal Thank You
I also want to personally thank every one of you who has taken the time to congratulate me on this exciting new chapter. Your support, encouragement, and trust truly mean the world to me.
I'm so grateful for the opportunity to continue caring for your amazing pets, and I can't wait for what the future holds. Thank you for supporting McLovin Pet Spa, Minna, Cami, and me during this transition!
We appreciate every single one of you! 🐾❤️
— Abby😊