08/18/2018
We hope that everyone is having an amazing summer!
It’s been a busy year here at Days K9, and we’ve undergone a tremendous amount of growth of our clientele. Thank you for spreading the word and making Days K9 a leader in the care of your loved ones. With that, we would like to communicate some changes to our business to all of our valued customers.
Effective September 1, 2018, our business hours are changing to the following for Daycare & Boarding:
Monday thru Friday, 6:45 AM - 4:30 PM
During these times, Days K9 will operate business as usual, providing all of our clients with their usual pick-up/drop-off services, as well as personalized training.
Effective September 1, 2018, changes to our pick-up/drop-policy will be in place as follows:
Days K9 must be contacted and given a minimum of 2 hours notice when requesting to pick-up OR drop-off any guest. This will ensure that all guests are cared for equally and that the premises is secured while staff is away.
There will be NO picking up/dropping off of any guest on Saturday’s or Sunday’s. Also Days K9 will not be picking up or dropping off on holidays.
If your loved one requires care over a weekend, we must be contacted by 3:00 PM the Friday before, and please note that a 2 day stay will be required because pick-up/drop-off services will not continue until the following business day. If any guest requires a weekend pickup, a weekend service fee of will be assessed. This fee will be based upon the circumstances and will be on a client to client basis.
As always, we appreciate all of our client’s business and support in this time of growth. No matter what hour, we are here via phone/email, so do not hesitate to reach out.