03/24/2025
Exotic Birds and Cage For sale.
At Exotic Birds and Cage, we strive to provide healthy and happy exotic birds and quality cages to our customers. However, we understand that circumstances may arise where a return or refund is necessary. This policy outlines our guidelines for returns and refunds related to the purchase of exotic birds and cages on our website exoticbirdsandcageforsale.com.
Important Considerations Regarding Live Animals:
Animal Welfare: The health and well-being of our birds is our top priority. Due to the sensitive nature of live animal sales, returns and refunds for birds are subject to specific conditions.
Legal Restrictions: The sale and transport of exotic birds are regulated by various laws. Our return and refund policy complies with applicable regulations.
Veterinary Examination: We strongly recommend a post-purchase veterinary examination for all birds.
1. Returns and Refunds for Exotic Birds
Health Guarantee: We offer a limited health guarantee for a specified period (7 days) from the date of delivery. This guarantee covers congenital defects and contagious diseases present at the time of sale, confirmed by a licensed avian veterinarian.
Notification: If you believe your bird is experiencing a health issue covered by our guarantee, you must notify us immediately (within the guarantee period) with a written statement from a licensed avian veterinarian.
Veterinary Examination: You will be required to provide a veterinary examination report detailing the bird’s condition and diagnosis.
Return Process:
If the veterinarian confirms a condition covered by our health guarantee, we may offer a replacement bird (if available) or a refund.
The return of the bird must be done in a humane and safe manner, following our specific instructions.
We reserve the right to have the bird examined by our own veterinarian.
Exclusions:
Returns or refunds will not be granted for issues resulting from improper care, neglect, or accidents after delivery.
Stress-related issues due to acclimation are not covered.
Changes of mind or buyer’s remorse are not valid reasons for return.
Any veterinary bills incurred without prior written consent from Exotic Birds and Cage will not be reimbursed.
Refund Amount: If a refund is approved, it will be issued in the original form of payment, less any applicable shipping or handling fees.
2. Returns and Refunds for Cages and Accessories
Damaged or Defective Items: If you receive a damaged or defective cage or accessory, you must notify us within [Insert Number] days of delivery with photographic evidence.
Return Process:
We will provide instructions for returning the damaged or defective item.
Upon receipt and inspection of the returned item, we will offer a replacement or a full refund, including shipping costs.
Unused Items:
Unused and undamaged cages or accessories may be returned within [Insert Number] days of delivery for a refund, less a restocking fee of [Insert Percentage]%.
The customer is responsible for return shipping costs.
Exclusions:
Used or damaged items (unless damaged during shipping) are not eligible for return.
Any custom made cages are non refundable.
3. General Refund Information
Processing Time: Refunds will be processed within 5 business days of receiving the returned item or veterinary documentation.
Payment Method: Refunds will be issued to the original payment method used for the purchase.
4. Cancellation Policy
Bird Orders: Orders for birds may be cancelled before shipping. A cancellation fee may apply.
Cage and Accessory Orders: Orders for cages and accessories may be cancelled before shipping.
At Exotic Birds and Cage, we strive to provide healthy and happy exotic birds and quality cages to our customers. However, we understand that circumstances may arise where a return or refund is necessary. This policy outlines our guidelines for returns and refunds related to the purchase of exotic birds and cages on our website exoticbirdsandcageforsale.com.
Important Considerations Regarding Live Animals:
Animal Welfare: The health and well-being of our birds is our top priority. Due to the sensitive nature of live animal sales, returns and refunds for birds are subject to specific conditions.
Legal Restrictions: The sale and transport of exotic birds are regulated by various laws. Our return and refund policy complies with applicable regulations.
Veterinary Examination: We strongly recommend a post-purchase veterinary examination for all birds.
1. Returns and Refunds for Exotic Birds
Health Guarantee: We offer a limited health guarantee for a specified period (7 days) from the date of delivery. This guarantee covers congenital defects and contagious diseases present at the time of sale, confirmed by a licensed avian veterinarian.
Notification: If you believe your bird is experiencing a health issue covered by our guarantee, you must notify us immediately (within the guarantee period) with a written statement from a licensed avian veterinarian.
Veterinary Examination: You will be required to provide a veterinary examination report detailing the bird’s condition and diagnosis.
Return Process:
If the veterinarian confirms a condition covered by our health guarantee, we may offer a replacement bird (if available) or a refund.
The return of the bird must be done in a humane and safe manner, following our specific instructions.
We reserve the right to have the bird examined by our own veterinarian.
Exclusions:
Returns or refunds will not be granted for issues resulting from improper care, neglect, or accidents after delivery.
Stress-related issues due to acclimation are not covered.
Changes of mind or buyer’s remorse are not valid reasons for return.
Any veterinary bills incurred without prior written consent from Exotic Birds and Cage will not be reimbursed.
Refund Amount: If a refund is approved, it will be issued in the original form of payment, less any applicable shipping or handling fees.
2. Returns and Refunds for Cages and Accessories
Damaged or Defective Items: If you receive a damaged or defective cage or accessory, you must notify us within [Insert Number] days of delivery with photographic evidence.
Return Process:
We will provide instructions for returning the damaged or defective item.
Upon receipt and inspection of the returned item, we will offer a replacement or a full refund, including shipping costs.
Unused Items:
Unused and undamaged cages or accessories may be returned within [Insert Number] days of delivery for a refund, less a restocking fee of [Insert Percentage]%.
The customer is responsible for return shipping costs.
Exclusions:
Used or damaged items (unless damaged during shipping) are not eligible for return.
Any custom made cages are non refundable.
3. General Refund Information
Processing Time: Refunds will be processed within 5 business days of receiving the returned item or veterinary documentation.
Payment Method: Refunds will be issued to the original payment method used for the purchase.
4. Cancellation Policy
Bird Orders: Orders for birds may be cancelled before shipping. A cancellation fee may apply.
Cage and Accessory Orders: Orders for cages and accessories may be cancelled before shipping.
