06/30/2026
To all of my Wonderful Clients,
First, I want to sincerely thank each of you for your patience, understanding, and support over the past several weeks. As many of you know, the air conditioning in the building has been out for four weeks, and it has forced me to cancel and reschedule far more appointments than I ever would have wanted. I know how frustrating that has been, and I'm incredibly grateful that so many of you have been understanding while I've worked to come up with a solution.
I'm happy to share that I now have a personal air conditioning unit installed, which means I am able to safely groom dogs during the cooler morning hours only. Let's hope this summer ends quickly so I can get back to working full time.
If you've been waiting to get your pet in, please reach out so we can get you scheduled for an early morning appointment. I'm currently playing catch up so appointments are limited. At this time, my first weekend availability is in August.
I also want to give everyone advance notice that beginning August 1st, Critical Clips will be undergoing some business changes. These updates will include:
• A price adjustment for grooming services.
• The discontinuation of the 3-week and 4-week maintenance grooming programs
• Cash discounts will be offered to offset the increase
These changes are being made to help keep the business sustainable while continuing to provide the quality care and attention your pets deserve. For those of you on the programs please let me know if you'd like to adjust your schedule. I am happy to do so.
Thank you again for sticking with me through this unexpected situation. Your support means more than you know, and I look forward to seeing you and your pups back at Critical Clips soon!
❤️ Brook
Critical Clips Pet Grooming
