10/09/2026
🐾 A friendly but IMPORTANT reminder about missed appointments 🐾
Our groomers earn commission, which means when your dog doesn’t show up, your groomer doesn’t get paid. We reserve time specifically for your pet, and a missed appointment often leaves an opening we cannot fill. This directly affects both our groomers’ income and our small business.
Please keep our policy in mind:
💜 A $30 no-show fee per dog/per appointment must be paid before another appointment can be booked.
💜 A deposit may also be required for your next appointment.
Our automated reminder texts are a courtesy, not a guarantee. Please make sure we have your correct phone number and keep track of your scheduled appointment. Not receiving a reminder does not waive the no-show fee.
We understand that things happen! If you cannot make your appointment, please contact us as soon as possible so we have a chance to offer that time to another customer. And the no-show fee WILL be charged if not within 24hours.
Thank you for respecting our team’s time and supporting the people who care for your pups. 💜🐩