07/14/2026
🐾 A Message from Shelby Cove Dog Training
Over the past few days, there has been a lot of discussion regarding my business. I don't believe social media is the appropriate place to argue back and forth over private client matters, but I do want to provide some clarity about how I operate and why certain decisions are made.
I have trained\boarded well over 100 dogs this year alone, and in all that time I have only had to terminate three programs. Those decisions are never made lightly, and they are never based on convenience or emotion. They are made based on what I believe is in the best interest of the dog and the safety of every dog entrusted to my care.
One thing I want families to understand is that behavioral issues do not automatically disqualify a dog from my program. Dogs come to me because they struggle with anxiety, aggression, leash reactivity, fear, poor manners, and other behavioral concerns. Those challenges are often the very reason families hire me.
The key is honest disclosure.
Every client completes a very detailed 15 page boarding and training agreement before services begin. That agreement asks about bite history, aggression, separation anxiety, resource guarding, escape tendencies, medical concerns, house training, destructive behaviors, and much more. Those questions are not there to judge your dog. They are there so I can safely prepare for them.
I also encourage every client to take the time to read the agreement in its ENTIRELY before signing. My 15 page agreement is not meant to overwhelm anyone. It is designed to protect both you and Shelby Cove Dog Training by clearly explaining my policies, expectations, and procedures before your dog's stay begins. I believe that when everyone understands those expectations from the start, it creates the best possible experience for both the family and their dog.
If I know a dog has certain behaviors, I know how to manage them. I can adjust introductions, keep dogs separated when necessary, provide additional structure, use different management techniques, or determine that a board and train environment may not be the safest option. What I cannot safely do is prepare for significant behaviors that were never disclosed before a dog enters my home.
I also want families to understand that not every dog is the right fit for a home based board and train program, and that is okay. Most dogs need two to three days to adjust to a new environment, and I fully expect that. However, if a dog continues experiencing severe stress, panic, or stress related illness beyond that adjustment period, I have to ask whether continuing the program is truly in that dog's best interest. My goal has NEVER been to force a dog through training. My goal is to help them succeed, and sometimes the kindest decision is recognizing that my environment is simply not the right fit for that individual dog.
My agreement also clearly outlines payment policies, behavioral disclosures, and the circumstances under which services may be discontinued. Those policies are applied consistently to every client. They exist to protect every family equally, provide transparency, and most importantly, keep every dog in my care safe.
I know not every client will agree with every decision I make, and I respect that. However, I will NEVER compromise the safety of another client's dog, ignore serious behavioral concerns, or continue a program that I believe is causing unnecessary stress simply to avoid an uncomfortable conversation or to make an extra buck.
To the many families who have trusted Shelby Cove Dog Training over the years, thank you. Your repeat business, referrals, kind words, and continued support have allowed this small business to grow into something I am INCREDIBLY proud of. I don't take that trust lightly, and I will continue making every decision with the safety, well being, and best interest of the dogs in my care as my highest priority.
Thank you for supporting Shelby Cove Dog Training. ❤️🐾