Kellogg Pet Medical Center

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Kellogg Pet Medical Center Kellogg Pet Medical Center is committed to providing excellence in veterinary healthcare.
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We are located in beautiful Kellogg, Idaho, just off the I-90 Division Street exit.

So incredibly sad.
09/24/2026

So incredibly sad.

We are deeply saddened to learn about the passing of Dr. Cierra Cadena, and would like to extend our deepest condolences to her family, friends, colleagues and all who loved her.

While working in the veterinary field can be rewarding, it can also take an immense toll on one’s mental health. Long hours, emotionally taxing cases, and high-stress decisions frequently weigh heavily on the mental well-being of veterinarians, technicians, and support staff alike.

We would like to take this moment to remind our fellow veterinary professionals that it is okay to ask for help. Please know that you are not alone, and there are resources available to connect you to others who can help in even the darkest times.

We also ask that clients and the equine community as whole continuously offer their kindness, understanding, and patience to every member of their veterinary care team. A little gratitude can go an incredibly long way for those who need it most.

If you or someone you work with needs support, help is always within reach:
• Reach the Su***de & Crisis Lifeline anytime by calling or texting 988.
• Not One More Vet (nomv.org) is an organization that offers a variety of resources, outreach, and peer support for veterinary professionals who may be struggling.

Rest peacefully, Dr. Cadena. Thank you for your unwavering dedication and care. ❤️

09/24/2026

You weren't supposed to know all of this. That's our job. But sometimes it's nice to know what's happening on the other side of the desk.

1. The “no” you hear may have taken 10 minutes to reach.
Before telling you there isn't an appointment, the CSR may have checked the schedule, asked the medical team, looked for cancellations, considered urgent-care options, and found the safest alternative.

2. We're listening to more than your words.
“He's acting weird” starts a whole second conversation in our head: eating? drinking? breathing? urinating? vomiting? responsive? When did it start?

3. Putting you on hold doesn't mean we forgot you.
Sometimes we're standing three feet from a treatment area waiting for someone medical to answer the question we promised we'd ask.

4. That calm voice may be conversation #47.
The person answering your call may have just helped someone schedule a euthanasia—and then answered your call with the same kindness.

5. We're translating all day.
Client → CSR → technician → veterinarian → CSR → client. Getting the information right matters.

6. “Let me check” is work.
Checking records, medications, doctor notes, hospital policy, availability, pharmacy information, estimates, or finding the right person to ask.

7. Sometimes we're buying time for the medical team.
A CSR managing the lobby, phones, and expectations can be the reason the treatment team gets five uninterrupted minutes with a critical patient.

8. We remember your pets.
The dog who needs the side door. The cat whose carrier needs a towel. The client who needs things explained slowly. The nervous puppy who discovered the treat jar.

You got this!

09/23/2026

Distrust of veterinary care is getting loud.
“They just want your money.”
“They always want to run more tests.”
“My own medication doesn't cost that much.”
“They make you come in for a consult just to charge you again.”
If you spend any time in dog groups and comment sections, those statements aren't hard to find.

And over the past few years, they're getting louder.

Somewhere along the way, being frustrated by the cost of veterinary care has morphed into something quite different.
Distrust of the people providing it.

And I think we need to separate those two things.
Veterinary care can be expensive.
Sometimes painfully expensive.

Every day, people on limited incomes, especially after a pretty difficult few years, are having to make incredibly hard decisions because they simply can't afford the care their dog needs.
That's real.

I'm not saying it isn't.
It's a huge concern.

But “I can't afford this” and “my vet is ripping me off” aren't the same thing.

And there's another layer creeping into these conversations too.
The “connections”.

A medication is recommended and suddenly there's an assumption that somebody, somewhere is playing a much bigger part in that decision being made.

That's quite a leap.

And then theres the tests that apparently “never end”.
“They couldn't find anything, so now they want another test.”
“They've already done bloods.”
“It's just a blood test and it cost a fortune.”

A blood test might rule some things out without telling us exactly what is wrong.
Things can change.
Very quickly.

Sometimes a test needs repeating because what matters isn't about what it showed then, but whether something has changed now.
That's medicine.

We accept that our own doctor orders bloods, repeats them, sends us for imaging, refers us to somebody else and then asks us to come back.
Yet when the patient has four legs?
Somehow that same process is now interpreted as another way to get those dollars in.

And even “just a blood test” isn't just the few minutes it takes to collect the blood.
There are people.
Equipment.
Premises.
Laboratories.
Medicines.
Monitoring.
Records.
Regulations.
Continuing education.
And an enormous amount of knowledge sitting behind those expensive decisions.

Should we ask questions?
Absolutely.

Questioning is a good thing. We SHOULD question.
Good veterinary care shouldn't require blind faith.

And yes, veterinary care is getting more expensive.
But vets aren't operating outside the same world the rest of us are.
Their costs have risen too.
Their staff still need paying.
Equipment costs money, and replacing it costs more than it used to.
Medication and supplies can expire before they're ever used.
Laboratories cost money.
Keeping the doors open and the lights on costs more too.
Disposable items need replacing too. They can't simply be reused, and the cost of every little syringe, needle, tube and piece of equipment adds up.

Does any of this mean every veterinary decision is right?
Of course not.
No profession should be above questioning or criticism.
But questioning a decision is very different from deciding an entire profession can't be trusted.

And that's why I find this weird shift really concerning.
Because even if you believe the criticism is completely justified.
Even if you're absolutely steadfast in the belief that vets charge too much, recommend too much or can't be trusted.
There's one question worth asking.
If your dog collapses tonight,
If they're struggling to breathe.
If they've been hit by a car.
If they're bleeding badly.
If they're suddenly critically ill and you don't know why.

Who are you going to call?

Because I'm betting an awful lot of the people saying they don't trust vets,
will still pick up the phone and call one.

And maybe, just maybe, that tells us something too.

20 years later!! First classmates now friends !
09/21/2026

20 years later!! First classmates now friends !

John got the opportunity to go to Missouri for his 20th class reunion.  He really enjoyed seeing where all his classmate...
09/21/2026

John got the opportunity to go to Missouri for his 20th class reunion. He really enjoyed seeing where all his classmates are in their family lives and careers.

09/18/2026

This is going to be a blast! If you haven’t signed up your wiener dog there is still time. It’s free to register on the silver mountain website under the event. Or if you get up on top of the mountain before 12:30 you can register up there!

09/16/2026

376,000+ potential pet toxin exposures were reported to ASPCA Poison Control in 2025. 😳🐾

And back-to-school season gives dogs a whole new place to go looking for trouble:

🎒 backpacks.

Chocolate. Grapes. Raisins. Medications. Sugar-free gum. Forgotten lunches.

You know the call:

“Hi… so my dog got into my kid’s backpack.”

And somewhere, a veterinary receptionist is already asking:

“Okay. What did they eat, how much, and when?” 😂

So here’s one prevention tip worth sharing with every pet parent this school year:

Backpack off the kid → backpack off the floor.

Because preventing the call is a whole lot easier than triaging it.

📌 Vet CSRs: share this to your clinic page. Pet parents: save it before the school-year chaos starts.

Right click -> save image.

09/09/2026

Mark your calendars for October 11! We will be there and closer to event will post which adoptable dogs we are taking.

Address

304 E Cameron Avenue
Kellogg, ID
83837

Opening Hours

Monday 7:30am - 5:30pm
Tuesday 7:30am - 5:30pm
Wednesday 7:30am - 5:30pm
Thursday 7:30am - 5:30pm
Friday 7:30am - 5:30pm
Saturday 8am - 12pm

Telephone

(208) 784-1381

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