09/28/2026
An Important Update for My Clients
As we approach the end of the year and look toward 2027, I wanted to share a little more personally about some of the changes happening behind the scenes in my family and business.
At the beginning of September, my childcare hours were unexpectedly reduced by nearly four hours a day, less than eight weeks into the new school year. Around the same time, my daughter started kindergarten. This has resulted in both of my children having very different schedules and attending two separate facilities.
While I have been working hard to adjust, these changes have significantly reduced my availability for late appointments, rescheduling, and accommodating last-minute changes. I was not prepared for such a substantial reduction in childcare hours so soon after the school year began. At this time, I also have not found a safe and reliable alternative, although I am continuing to explore my options.
With the combination of reduced availability and increasing business and personal expenses, I have had to make the difficult but necessary decision to increase my pricing. Going forward, all clients will be on one standard rate, with small dog appointments beginning at $80.
I understand that price increases are never easy, especially with the rising cost of living, and I have given this decision a great deal of thought. Because of that, I will not be enforcing the new pricing immediately. The new rate will take effect beginning with the visit following your next scheduled visit after this notice.
Updated Appointment Policies
To help me protect my limited appointment availability and continue providing consistent care to everyone:
Cancellations: Appointments cancelled with less than 24–48 hours' notice will be subject to a fee of 50–100% of the scheduled appointment cost, depending on the circumstances.
Late arrivals: Clients arriving more than 15 minutes late will be considered a missed appointment and will be charged accordingly. Unfortunately, I will not be able to make exceptions to this policy, as late arrivals can significantly impact the remainder of the day's schedule.
These policies are necessary because last-minute cancellations, no-shows, and extended delays create costs and scheduling challenges that I am no longer able to absorb.
I want to be transparent that this has not been an easy decision. One of the hardest parts of owning my own business is having to balance being there for my clients while also setting healthy and necessary boundaries for my family and home life.
I have had many conversations over the years about finding that balance, and as I move into 2027, I am choosing to make the decisions that allow me to continue being present for my family while also maintaining a sustainable business.
Thank you, from the bottom of my heart, for the years of love, trust, patience, and support you have given me and my business. I truly appreciate every one of you and the opportunity to care for your animals.
I hope to continue being here for you and your pets for many years to come. ❤️
Thank you for understanding and for supporting my small business and my family.