09/27/2026
🚨LOCAL PET BUSINESS HELD HOSTAGE FOR NEARLY 4 MONTHS BY MULTI BILLION DOLLAR CORPORATE🚨
🎉VICTORY UPDATE!🐾🥳🐾 9/28/2026: I officially have my grooming van and the replacement generator on my terms, no waiver signed. The generator will be safely installed now, and the van back on the road soon to serve your pups!!
Thank you so much for this amazing commutity for your shares, advice and support! Never let a giant corporation bully a small business!❤️💪
I am sharing my experience as a local mobile pet grooming business owner to ask our community to help bringing public attention to a severe issue with Cummins Inc and Cummins Power Generation.
🚐 The 110+ Day Delay: My primary commercial asset- a two-year-old mobile pet grooming van- has been out of service since they ruined the generator in it during a scheduled maintenance on June 1st. In mobile grooming, the generator IS the business- powering the climate control, hydrobath and drier.
🚐 The Severe Safety Hazard: after their service, the next morning my husband inspected the generator and found a broken clamp on a fuel hose. He also found oil that he thought they accidentally spilled but it later turned out was from an oil leak they caused.
He raplaced the broken clamp (Possibly preventing a disaster) and cleaned up the oil. After the generator had been running for 30 minutes it had a severe oil leak and was smoking.
🚐 The Unauthorized Fix: We immediatelly took it back to Cummins.My husband handed the broken clamp to the manager. They promised a full replacement unit as they said it can not be repaired. Instead they called me a couple days later that they fixed it- without my knowledge, and it broke down again in about a week. Now they admitted it is totaled and they will now replace it.
🚐 The Attempted $1000 Charge: From admitting this on July 7th they took 6 weeks to get the replacement generator and starting to install it. Because the new generator did not fit, they tried to hit me with a $1000 bill for a bracket that is needed to make it fit. When I told them install it without the bracket, the charge was dropped.
🚐 The Unsafe Installation: The way they tried to install it did not match Onan’s installation/ventillation requirements and would have caused the new unit to overheat creating a safety hazard and ruining the new generator. I refused to let them finish the unsafe installation to protect my van, business and my own safety and asked them to release the van and the uninstalled generator so I can get it installed at a different company I trust 100% and they refused due to “safety concerns”.
🚐 The Coercive Ultimatum: The manager explicitly said I have to either let them install it, take the van elsewhere to do the modification and bring it to them to install the generator or pick up both the generator and van, and sign away my legal right to the warranty. I refuse this and will get the unit installed elsewhere where they can do so safely and will get the whole van and generator completely inspected and certified by an independent mechanic before returning it to service.
🚐 How Am I Surviving:
To avoid letting my client’s pets down, I have been forced to operate out of my old and ineffective van that is incredibly expensive to keep on the road and is actively threathening my livelihood. That is why I got the new van in the first place.
⚠️The Formal Law Violations Reported:
I have officially filed formal complaints with the Attorney General and the Florida Department of Agriculture and Consumer Services for these violations:
-Federal Monguson-Moss Warranty Act - forcing me to sign away my warranty rights if I get the genset installed elsewhere
-FDUTPA: promising to replace the generator then trying to fix it instead without my knowledge
- Gross negligence, disregard to human life - releasing the generator with an unsecured fuel line
- Civil theft, coertion and conversion: unlawfully withholding a commercial work van on a zero dollar balance and using economic duress to force me to sign away my rights to the warranty
HOW THE COMMUNITY CAN HELP US FIGHTING BACK:
Please hit share, leave a comment and tag
Support local: if you see my old van on the road, wave! I am fighting every single day to stay open for your pups.
MY DEMAND TO CUMMINS CORPORATE LEADERSHIP:
Release my primary 2 year old pet grooming van and the replacement generator uninstalled, without forcing a coercive waiver to sign away my legal warranty rights using economic duress.
