07/29/2026
An Important Update Regarding Business Hours & Communication
Thank you so much to all of our valued clients and community members for your continued support! As our business grows, we are making a intentional effort to ensure we deliver the highest quality of service possible while maintaining a healthy balance between our professional and personal lives.
To help us serve you best and give every project the full care and attention it deserves, we are confirming our official business and communication hours:
⏰ Business Hours:
Tuesday – Friday: 7:00 AM – 3:00 PM
(Closed Saturday, Sunday, and Monday)
Inquiries, emails, appointment requests or reschedules and messages received outside of these hours will be addressed during our next scheduled business day. Due to an overwhelming amount of text messages received outside of our working hours you will need to follow back up the next day. We are currently receiving 30-50 messages outside of work and messages will get lost.
Need to schedule an appointment?
Our website is always open! You can conveniently view real-time availability and book online anytime 24/7 directly through our website at www.xcelpet.com
We deeply appreciate your understanding, respect for our schedule, and ongoing support of our business. We look forward to seeing you soon!
Warm regards,
Mallory ( Mal ) Xcel Pet Spa
