06/22/2026
Hello everyone, I wanted to remind you that missed appointments without notice or rescheduling will incur a fee of half the cost of the grooming appointment. I completely understand that emergencies and unforeseen circumstances arise. However, I am addressing instances where clients fail to provide advance notice or ignore my attempts to communicate regarding their scheduled appointment, only to contact me weeks later to reschedule. In such cases, the no-show fee must be paid prior to rescheduling. I regret having to implement this policy, but as a one-on-one groomer, each appointment is allocated a specific time slot. When clients miss their appointments without notice, I am unable to accommodate other clients who may require that time slot, resulting in lost business for both the missed appointment and the potential new client.
