06/03/2025
π£ Important Updates from Shinnecock Animal Hospital
Enhancing Our Services to Better Serve You and Your Pets
Dear Valued Clients,
We hope this message finds you and your furry family members well. Weβre excited to share some important updates as we make improvements to better serve you at Shinnecock Animal Hospital.
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Launching Our New Electronic Records System
Beginning Monday, June 9, 2025, we will be transitioning to a new electronic medical records system. This upgrade will enhance the efficiency and accuracy of our care, helping us continue to provide the highest level of service for your pets.
β° Temporary Changes to Operating Hours
To ensure a smooth transition, we will be closed from 12:00 PM on Saturday, June 7 through 1:00 PM on Monday, June 9.
We encourage you to plan ahead for any medication pick-ups or pet care needs prior to this closure.
π± Changes to the PetDesk App
With this upgrade, the PetDesk mobile app will no longer be up to date. A new mobile app is in development. In the meantime, you will continue receiving important healthcare reminders via email and text.
ποΈ Online Appointment Requests Temporarily Paused
Starting June 9, the appointment request feature on our website will be temporarily disabled. We are working on launching a new, improved online booking tool and will keep you informed once it's available.
πΎ What to Expect During the Transition
As our team adapts to the new system, please anticipate slightly longer visit times. We appreciate your patience as we work through this change with care and dedication.
Thank you for your understanding and continued trust in our team. If you have any questions or need to reschedule an upcoming appointment, please donβt hesitate to reach out. We're committed to keeping you informed every step of the way and are excited about the improvements ahead!
With gratitude,
The Shinnecock Animal Hospital Team