06/05/2026
I know a lot of you have questions about what is being said online about Bear, we want to speak directly to our Chrissy’s Critter Care families.
We are not going to fight with people all over Facebook, and we are not going to turn every private client detail into a public circus. But we are also not going to sit back and let false accusations rewrite what happened, who we are, or how we care for these dogs.
Bear was loved here. He had been coming to us for around a year and a half. He slept in our bed. We bought him clothes. We gave his family discounted rates. We cared about him deeply.
But there is a major piece being left out online: Bear had a known hu***ng problem. This was not occasional behavior. It was obsessive. He would go out of his way to get to other dogs and hump them. His owners knew this. We had talked to them about it. Getting him fixed had been brought up because his behavior was putting him at risk with other dogs.
This was not the first time Bear had been snapped at or bitten because of that behavior. This was the third serious incident connected to his hu***ng, and the second time we had sought veterinary care for it. The first time, we took him to an emergency vet in Rockwall in the middle of the night and paid for it ourselves because we thought he needed to be checked.
A few weeks before Bear passed, his owners had asked if we would take him or help find him a home because they said life was changing and they did not have time for him. We did help. We found someone who was excited and willing to give him a home. His owners knew that. They did not follow through, and they continued bringing him here.
When Bear was injured, Shawn cleaned him up right away. His owners were told. Pictures were sent. We talked with them on the phone. They were not out of town. They were not hours away. They were at home, just a few minutes away.
They could have come and gotten him.
They could have asked for more pictures.
They could have called their vet.
They could have told us to take him immediately.
They did not. They chose not to come get him. They agreed for us to clean him up and monitor him.
At that time, Bear looked hurt. He was moving, shifting positions, and drinking water. We were concerned about wounds, pain, and watching him closely. That is what we did.
Overnight, Shawn and I watched him. The next morning, around 7:30 AM, when we became more concerned, we sent video, told his owners that Bear was in pain, and told them we had Bear going to their vet that morning first thing. They had more than an hour to come here, meet me at the appointment, or take Bear in themselves. They chose to tell us to “let them know how it goes”. I took Bear to their vet that morning. Shawn stayed here caring for the other animals. I paid for Bear to be seen, and he declined very quickly after we got there and passed.
Now there is vet paperwork being waved around online like it proves things it does not prove. Bear’s owners were not at that vet visit. They did not take him to the vet. I did. That report was generated three days after Bear had already passed, based on a very quick crisis visit while Bear was actively dying.
In that kind of moment, a dog can appear dehydrated, weak, and like they have not been eating normally because their body is shutting down. That context is being left out.
They have also demanded the name of another dog owner, even though we have said from the beginning that we did not see the actual bite happen. We suspected what happened based on Bear’s known behavior, We are not going to publicly accuse another client’s dog or give out private client information based on speculation.
Those are the facts being left out.
We cared.
We communicated.
We acted.
We documented.
Shawn and I know who we are. A lot of you know who we are too. You have seen us love your dogs, help when food ran out, work with people when money was tight, keep dogs during hospital stays, handle emergencies, buy things they needed, and go out of our way because these dogs matter to us.
This has hurt us deeply, but it is not going to stop Chrissy’s Critter Care.
False accusations are not going to rewrite the truth. They are not going to define us. And they are not going to slow us down.
We are still here.
We are still loving these dogs.
We are still moving forward.
Heart first. Facts behind it. Backbone all the way through.
Love,
Christine and Shawn
Chrissy’s Critter Care
EDIT : I’m not here to fight with people in the comments. I posted this because false information is being spread about us and Chrissys Critter Care and I have the right to correct it. If someone has a real question, I’ll answer it. But hateful comments, lies, and people just piling on will be deleted.
