Grand Island Veterinary Hospital

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Grand Island Veterinary Hospital Grand Island Veterinary Hospital offers routine preventative care, acupuncture, dental/surgical services, urgent care, hospitalization, grooming and more!

We are bilinguial … Nosotros somos bilingues!!!

09/17/2026

Ready to schedule some new patients!!
Call us today😉

09/11/2026

Have you made your luminary bag yet?🤨

The Good Life Rescue is hosting their 5th annual “Light the Luminaries for Paws” this Sunday!🐾

We wanted to share the bags our staff made for someone of our patients who have already made their way across the rainbow bridge! 🌈🐾🩷

We know there are so many more pets that were lost, these are just a few that took a little extra of our staff’s hearts or some of our own fur babes. 💛🐾 trust me, we remember everyone!!

Thank you Good Life Rescue for hosting such a beautiful event!❤️

09/09/2026

🐾 Veterinary Assistant (Part-Time) – Grand Island Veterinary Hospital 🐾

🎉 We’re adding to our team—and we’re excited about it.

Grand Island Veterinary Hospital is a one-doctor small animal practice looking for a part-time Veterinary Assistant to join us on the treatment floor. This is an in-office, hands-on role in Grand Island. It is a chance to be a real part of a close-knit clinic, not just another name on a schedule.

🐶🐱 We are dedicated to longer, happier lives together for pets and the people who love them. We’re looking for a dependable, observant, and animal-focused teammate who can support our doctor, technicians, front desk, and the rest of the hospital team with competence and composure.

This is a physically and mentally demanding role. You will handle animals that are frightened, painful, or unpredictable. You will receive instructions, carry them out accurately, notice when something does not look or feel right, and speak up. Success requires more than completing a checklist: you must retain procedures, recognize when a patient is declining or a task is incomplete, ask thoughtful questions, and use sound judgment when the situation does not match a standard protocol—whether that is a fractious cat, a dog in pain after surgery, a missing lab sample, a dirty kennel that cannot wait, or a client who needs clearer discharge instructions than the script provides.

💬 You will also work in front of owners who are worried, grieving, or frustrated—and you will sometimes be the person at the front desk when they walk in or call. That requires mental fortitude: the ability to stay kind without becoming sloppy, efficient without becoming rough, and discerning enough to know when a pet needs extra time, when a restraint method is no longer safe, when a kennel or treatment area is not up to standard, and when a concern should be escalated to the doctor immediately. You cannot take every difficult animal or every sharp comment personally and still do this job well.

🏥 In a small hospital, this role is not limited to “assistant only” work. You will also perform kennel-assistant duties when we do not have kennel staff during the week, share janitorial responsibility for keeping the hospital clean and presentable, and fill in at the front desk when needed. Comfort and trainability in those roles are required—not optional extras.

You will report directly to the practice owner/doctor and work closely with technicians, the front desk, and other staff.

🐾 Responsibilities

• Assist the doctor and technicians with exams, treatments, diagnostics, dentals, and surgeries
• Safely restrain and handle dogs and cats of varying sizes, temperaments, and medical conditions
• Obtain weights, vital signs, and basic history; prepare patients and rooms for appointments and procedures
• Collect and process samples (blood, urine, f***l, cytology) as directed and run in-house lab work accurately
• Prepare surgical and dental patients, including clipping, scrubbing, and positioning, while maintaining aseptic technique
• Monitor patients before, during, and after procedures and immediately report changes in status
• Assist with radiographs, including proper positioning and radiation safety
• Administer medications and treatments as directed (oral, topical, injectable) and document them correctly
• Care for hospitalized, boarded, and drop-off patients: feeding, walking, cleaning, comfort, and observation
• Perform kennel-assistant duties as needed during the week, including kennel cleaning, laundry, dishes, litter, walks, and basic husbandry when dedicated kennel staff are not scheduled
• Complete janitorial duties throughout the hospital: treatment areas, exam rooms, kennels, public spaces, restrooms, and other assigned areas so the clinic stays clean, stocked, and professional
• Keep treatment areas, kennels, equipment, and instruments clean, stocked, and ready
• Pack and sterilize instruments; follow cleaning and infection-control protocols without being reminded
• Fill in at the front desk when needed: phones, check-in/check-out, scheduling support, payments, and basic client communication, after training
• Help discharge patients by reviewing home-care instructions clearly and confirming the client understands them
• Communicate professionally with clients in person and by phone
• Notice missing information, incomplete tasks, or inconsistent findings and close the loop
• Follow established procedures while using good judgment when an unusual situation arises
• Maintain confidentiality and handle sensitive client and patient information appropriately
• Assist with other operational tasks as needed

⭐ What We Are Looking For

• Genuine comfort and skill with animals, including those that are scared, painful, or difficult to handle
• Willingness to do the unglamorous work that keeps a small hospital running: kennels, laundry, cleaning, and dishes, not only “medical” tasks
• Comfort being trained to cover the front desk and actually doing that work when the clinic needs it
• Exceptional attention to detail: noticing a pale gum color, a missed bandage check, an unlabeled sample, or a kennel that was not cleaned to standard
• Strong critical-thinking skills and the willingness to speak up when something does not look right
• Ability to follow multi-step medical and operational instructions accurately and remember established protocols
• Physical stamina and the ability to lift, restrain, stand for long periods, clean, and work in a fast-moving environment
• Mental fortitude with stressed animals and stressed owners: kind, calm, and firm when needed, without taking it personally
• Confidence working independently on assigned tasks while asking questions when clarification is genuinely needed
• Ability to remain composed when the schedule is full, a patient decompensates, kennels are behind, or you are asked to cover the desk
• Compassion for pets and their owners, paired with professionalism under stress
• Reliability: showing up on time, finishing what you start, and not needing frequent reminders for routine medical, kennel, or cleaning duties
• Comfort using clinic software and basic computer tools; willingness to learn our systems, including front-desk workflows
• Prior experience in a veterinary clinic, kennel, shelter, or similar animal-care setting is strongly preferred
• Bilingual skills are a benefit, but not required

🚩 This Role May Not Be a Good Fit If You

• Want assistant work only and are unwilling to clean kennels, do laundry, or share janitorial duties
• Are unwilling to train for and cover the front desk when needed
• Need frequent reminders to complete routine patient-care, kennel, or cleaning tasks
• Are uncomfortable restraining animals or become rattled when a pet struggles
• Tend to skim written or verbal instructions or overlook small but important details
• Are uncomfortable making reasonable decisions when there is not a step-by-step script for every situation
• Have difficulty managing interruptions, competing priorities, or a changing daily plan
• Become defensive, overly rough, or overly passive when an animal or client is difficult
• Prefer a role in which each day’s work is fully predictable and physically light
• Are not prepared for the smells, fluids, noise, and emotional weight that come with real veterinary medicine

📩 To apply

Grand Island Veterinary Hospital
512 S Webb Rd, Grand Island, NE 68803
(308) 384-1641
[email protected]

09/09/2026

✨ Customer Service Representative – Grand Island Veterinary Hospital ✨

🎉 We’re adding to our team—and we’re excited about it.

Grand Island Veterinary Hospital is a one-doctor small animal practice looking for a full-time Customer Service Representative to join us at the front desk. This is an in-office, client-facing role in Grand Island, and it’s a chance to be a real part of a close-knit clinic, not just another name on a schedule.

🐾 We are dedicated to longer, happier lives together for pets and the people who love them. We’re looking for a highly organized, dependable, and client-focused teammate to support our doctor, technicians, assistants, and the rest of the hospital team.

This is a detail-intensive role. The person in this position will often be responsible for receiving information, determining the appropriate next step, communicating clearly with clients, and ensuring that nothing falls through the cracks. Success requires more than completing a checklist: you must be able to retain instructions, recognize inconsistencies, ask thoughtful questions, and exercise sound judgment when circumstances do not fit a standard process—whether that is a worried owner on the phone, a double-booked schedule, missing records, or a pet that needs to be seen sooner than a routine slot allows.

💬 You will also be the first person many clients speak with when they are frightened, frustrated, or angry. That requires mental fortitude: the ability to stay kind without becoming a doormat, assertive without becoming harsh, and discerning enough to know when a concern is valid, when a boundary needs to be held, and when a situation should be escalated. You cannot take every sharp tone or difficult conversation personally and still do this job well.

You will report directly to the practice owner/doctor and work closely with technicians, assistants, and other staff.

🐶 Responsibilities

• Serve as the first point of contact for incoming calls, walk-ins, and general correspondence
• Manage new-client and existing-client intake, including gathering required information, verifying records, and routing inquiries appropriately
• Schedule and maintain appointments for our doctor, including exams, surgeries, dentals, drop-offs, rechecks, and follow-up tasks
• Review scheduling requests carefully for conflicts, missing information, urgency, and other potential issues
• Distinguish routine requests from urgent or emergency situations and escalate appropriately
• Coordinate with the medical team and clients to confirm appointments and follow up on outstanding documents, estimates, lab results, or action items
• Track pending items and proactively identify what requires follow-up so nothing is left hanging
• Draft clear, professional, and accurate client communications (phone, text, and email)
• Check clients in and out, present invoices, explain charges, and process payments
• Handle difficult or emotionally charged conversations with composure—listening carefully, setting clear expectations, and holding clinic policies when needed
• Follow established procedures while using good judgment when an unusual situation arises
• Provide clear instructions to vendors, contractors, or other staff when needed
• Assist with administrative and operational projects as needed
• Maintain confidentiality and handle sensitive client and patient information appropriately
• Help keep the reception area organized, professional, and welcoming

⭐ What We Are Looking For

• Exceptional attention to detail, including the ability to notice missing, inconsistent, or conflicting information
• Strong critical-thinking and problem-solving skills
• Excellent written and verbal communication skills; professional phone and email writing is essential
• Mental fortitude with angry, anxious, or demanding clients: kind, assertive, and discerning, without taking the interaction personally
• Ability to follow multi-step instructions accurately and remember established procedures
• Strong organizational skills and the ability to manage competing priorities without frequent reminders
• Confidence working independently, making reasonable decisions, and asking questions when clarification is genuinely needed
• Ability to remain composed and resourceful when plans change, the lobby is full, or an unexpected issue arises
• Experience managing calendars or appointment schedules
• Compassion for pets and their owners, paired with professionalism under stress
• Comfort using AI tools responsibly to improve efficiency while independently reviewing all work for accuracy, tone, and context
• Proficiency with Google Workspace or similar tools
• Experience with veterinary practice-management software is preferred
• Prior experience in a veterinary clinic, medical office, professional office, or client-facing administrative role is strongly preferred
• Bilingual skills are a benefit, but not required

🚩 This Role May Not Be a Good Fit If You

• Need frequent reminders to complete routine follow-up tasks
• Tend to skim written instructions or overlook small details
• Are uncomfortable making decisions when there is not a step-by-step script
• Have difficulty managing interruptions or shifting priorities
• Become rattled, defensive, or overly accommodating when a client is angry, and take it personally
• Do not already have—or cannot quickly develop—the ability to be kind, assertive, and discerning in hard conversations
• Rely on AI-generated work without carefully checking it for accuracy, tone, and context
• Prefer a role in which each day’s work is fully predictable

📩 To apply

Grand Island Veterinary Hospital
512 S Webb Rd, Grand Island, NE 68803
(308) 384-1641
[email protected]

✨Another friendly reminder✨We will be closed tomorrow: Monday, September 7th!For urgent or emergency veterinary care whi...
09/06/2026

✨Another friendly reminder✨

We will be closed tomorrow: Monday, September 7th!

For urgent or emergency veterinary care while we are closed:

📲 Call our clinic directly at 308-384-1641 to be
directed to the emergency answering service.

📲Call the emergency answering service directly at
308-384-3199

We hope you and your four-legged babies are having an amazing holiday weekend🐶🐱

🚨Labor Day🚨

Monday, September 7th 2026

Grand Island Veterinary will be closed in observance of Labor Day!‼️

If your pet needs medication or food, please plan ahead and contact us before the holiday weekend!🐾

For urgent or emergency veterinary care while we are closed:

📲 Call our clinic directly at 308-384-1641 to be
directed to the emergency answering service.

📲Call the emergency answering service directly at
308-384-3199

We hope you have an amazing holiday weekend❤️

🚨Labor Day🚨Monday, September 7th 2026Grand Island Veterinary will be closed in observance of Labor Day!‼️If your pet nee...
09/01/2026

🚨Labor Day🚨

Monday, September 7th 2026

Grand Island Veterinary will be closed in observance of Labor Day!‼️

If your pet needs medication or food, please plan ahead and contact us before the holiday weekend!🐾

For urgent or emergency veterinary care while we are closed:

📲 Call our clinic directly at 308-384-1641 to be
directed to the emergency answering service.

📲Call the emergency answering service directly at
308-384-3199

We hope you have an amazing holiday weekend❤️

✨Friendly Reminder✨Tomorrow, Tuesday September 1st!Grand Island Veterinary Hospital will be closed from 11:30 am - 2:30 ...
09/01/2026

✨Friendly Reminder✨

Tomorrow, Tuesday September 1st!

Grand Island Veterinary Hospital will be closed from 11:30 am - 2:30 pm, for a team-building event at the Nebraska State Fair!! 🎡

We will run normal business hours starting at 8:00 am - 11:30 am and resume business at 2:30 pm - 5:00 pm. ☺️

During our closure there will be no availability for prescription pick ups, hospital/drop off pick ups, or and boarding pick up or drop offs! ‼️

We look forward to seeing you and our furry friends before and after our closure❤️

🚨CLOSURE ALERT🚨

Grand Island Veterinary Hospital will be closed from 11:30 AM - 2:30 PM on Tuesday, September 1st, 2026 while our team takes some time for a team-building event at the Nebraska State Fair. 🎡🎟️

We will be open from 8:00 AM - 11:30 AM and will resume business 2:30 PM - 5:00 PM. 🩺🐾

‼️There will be no availability for pick ups on
drop off patients, prescriptions, grooming
clients, or boarding clients.

We appreciate your understanding and look forward to assisting you and your pets before and after our brief closure. Thank you for your flexibility! ☺️❤️

08/27/2026
🚨CLOSURE ALERT🚨 Grand Island Veterinary Hospital will be closed from 11:30 AM - 2:30 PM on Tuesday, September 1st, 2026 ...
08/25/2026

🚨CLOSURE ALERT🚨

Grand Island Veterinary Hospital will be closed from 11:30 AM - 2:30 PM on Tuesday, September 1st, 2026 while our team takes some time for a team-building event at the Nebraska State Fair. 🎡🎟️

We will be open from 8:00 AM - 11:30 AM and will resume business 2:30 PM - 5:00 PM. 🩺🐾

‼️There will be no availability for pick ups on
drop off patients, prescriptions, grooming
clients, or boarding clients.

We appreciate your understanding and look forward to assisting you and your pets before and after our brief closure. Thank you for your flexibility! ☺️❤️

Meet Buc-ee... hes our newest receptionist! 🐕 ❤️
07/31/2026

Meet Buc-ee... hes our newest receptionist! 🐕 ❤️

Address

512 S Webb Road
Grand Island, NE
68803

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

Telephone

+13083841641

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