07/31/2026
As a small business, we're always looking for ways to provide the safest, most reliable service possible for both your pets and our team.
That's why we've added an Inclement Weather Policy to our Service Agreement.
One thing many people don't realize is that nearly 20% of our appointments are already completed inside our clients' homes.
Misty's Mobile Grooming is fully licensed, insured, and bonded, and our grooming technicians are professionally trained to safely and efficiently set up and groom indoors when needed.
When will indoor access be required?
If rain is occurring or forecasted during your appointment, or if the actual temperature or heat index ("feels like" temperature) reaches 95°F or higher, we will require access to an indoor space to complete your pet's grooming appointment.
This can include:�🐾 A bathroom�🐾 A laundry room�🐾 Another suitable indoor area
This policy is in place for two very important reasons:�
• The safety and comfort of your pets, who should not be exposed to extreme heat or severe weather during the grooming process.�
• The safety of our team, who work outdoors throughout the day and face those same weather conditions.
It also helps us avoid unnecessary cancellations and rescheduling.
As a small business, weather-related cancellations can quickly affect dozens of appointments, and many of our clients are already booked 2–3 weeks in advance. By working indoors when needed, we can stay on schedule and continue providing dependable service to everyone.
To thank clients who are able to accommodate a last-minute weather-related move indoors, we'll apply a 20% discountto that appointment.
(This discount applies only when indoor access is requested because of unexpected weather and is not applicable to appointments that are routinely performed indoors.)
If indoor access is declined during weather conditions that require it, the appointment will be canceled and a cancellation fee equal to 50% of the quoted service will apply. That fee will include priority booking for your pet's rescheduled appointment.
We understand that inviting someone into your home is a personal decision, and we completely respect that.
Our goal isn't to inconvenience anyone by any means. It is or goal to continue providing safe, professional, and dependable service while protecting your pets, our team, and our schedule.
Thank you for your understanding, your flexibility, and for trusting Misty's Mobile Grooming with your furry family members. We appreciate each and every one of you. ❤️🐾