05/20/2026
We have a new client pet portal app that replaces the Pet Health Network app you have been using. On your mobile device please go to the app store and search "IDEXX Vello" and install it. Click new customer and type in the clinic name to link your account. You will then just enter your email and cell # on file to activate it. You can view your pet's vaccination history, upcoming reminders, upcoming appointments and request prescription refills. It also has direct links to be able to text or email us. The old app is officially shut down as yesterday so install Vello today.