Furbulous

Directions Website Contact the business

Furbulous Animal caregivers/start-up
Making every tail wag and purr count. Furbulous Box: The world's first self-packing and cleaning cat litter box.

We want to sincerely apologize for the recent delays and stock shortages of our Furbulous Trash Bag Refill Boxes. Simply...
10/22/2026

We want to sincerely apologize for the recent delays and stock shortages of our Furbulous Trash Bag Refill Boxes. Simply put, we made a mistake in our rolling inventory forecast. We anticipated standard monthly subscriptions, but so many of you ordered large multi-box bundles that our warehouse stock cleared out much faster than expected. To keep supplies moving, we have been shipping recent orders directly from our manufacturing facility.

This moment deeply reminds us of our early crowdfunding days on Indiegogo. Turning a simple sketch into a mass-produced product meant long wait times and countless apologies, but our early supporters showed us immense grace and patience. Seeing that same passionate demand today fills us with deep gratitude—and makes us want to apologize even more for letting you down on a daily essential.

Please rest assured we are doing everything possible to fix this. We currently have over 30,000 trash bag refill boxes in transit to our domestic warehouses, with an estimated Amazon Logistics arrival date of November 2, 2026. While transit and check-in schedules are outside our direct control, our team is monitoring progress daily to get stock available as fast as possible.

Thank you from the bottom of our hearts for your patience and for standing by us as we work around the clock to make things right.

📞 An Honest Update Regarding Our Customer Phone Support HoursHey Furbulous Family! 🐱🐶We want to share an important updat...
10/20/2026

📞 An Honest Update Regarding Our Customer Phone Support Hours
Hey Furbulous Family! 🐱🐶
We want to share an important update about our phone support schedule—and be completely transparent with you about why we’re making this change.
Starting this week, our live phone support hours will be:
⏰ Monday – Friday: 10:00 AM – 12:00 PM PST (1:00 PM – 3:00 PM EST)
Why are we changing our hours?
As a growing brand, keeping a live call team standing by 24/7 isn’t feasible, and we refuse to replace our team with generic AI chat tools that can’t actually solve your problems.
99% of technical questions and support cases require proper troubleshooting—which means inspecting MAC addresses, reviewing diagnostic videos, and checking photos from you. These are things an automated bot simply cannot do, and that require dedicated, hands-on human review.
How to get help quickly:
During Phone Hours (10 AM – 12 PM PST): Call us directly for quick live inquiries!
Outside Phone Hours: Leaving a voicemail or emailing us directly at [email protected] with your device’s MAC address, photos, or a quick video of what you’re experiencing is the fastest way to get your issue resolved. Our human support team will review your files and get right on it!
We truly appreciate your understanding and support as we continue to grow and focus on providing real, high-quality care for our community! 💙

An Update Regarding Our Customer Phone Support Hours!We want to share an important update about our phone support schedu...
10/13/2026

An Update Regarding Our Customer Phone Support Hours!
We want to share an important update about our phone support schedule—and be completely transparent with you about why we are making this shift.
Starting this week, our live phone support hours will be:
Monday – Friday: 10:00 AM – 12:00 PM PST (1:00 PM – 3:00 PM EST)
Why are we making this change?
We want our communication to be as efficient and effective as possible. As a growing brand, keeping a 24/7 call center standing by is not practical, and generic AI bots simply will not cut it.
Our products deal with real-world scenarios, and feline behavior cannot be modeled or predicted by an algorithm. Troubleshooting requires a real human who can listen, analyze unique behavior patterns, anticipate unexpected situations, and record every detail accurately.
Furthermore, 99% of technical support inquiries require hands-on troubleshooting—such as inspecting MAC addresses, reviewing diagnostic videos, and analyzing photos. An AI bot cannot evaluate hardware or interpret unique behavior, but a dedicated human support specialist can.
How to get help efficiently:
During Phone Hours (10 AM – 12 PM PST): Call us directly for live assistance with a real member of our team who will take the time to hear your situation.
Outside Phone Hours: Leaving a voicemail or emailing us directly at [email protected] with your device‘s MAC address, photos, or a short video of the issue (or behavior) is the fastest way to get back on track. Our support team will carefully review your visual evidence, log the situation, and follow up promptly.
Thank you for your understanding and continued support as we focus on delivering genuine, human-led support tailored to real situations.

Stayed up………..🐈‍⬛
10/05/2026

Stayed up………..
🐈‍⬛

Watch how Furbulous Box keeps your cat safe! Safe cats, total peace of mind for cat parents. See how it works in the vid...
09/10/2026

Watch how Furbulous Box keeps your cat safe! Safe cats, total peace of mind for cat parents. See how it works in the video!
Check out our YouTube channel!
⚠️

New Furbulous Cube EZ videos are live!!! Check out what’s new about Cube EZ on your YouTube Channel!      💦
09/08/2026

New Furbulous Cube EZ videos are live!!!
Check out what’s new about Cube EZ on your YouTube Channel!
💦

Thinking of a back-to-school event. Any ideas?
07/26/2026

Thinking of a back-to-school event. Any ideas?

Great news, Europe! Furbulous is officially on Amazon! The Furbulous Box and our full range of essential accessories are...
07/23/2026

Great news, Europe! Furbulous is officially on Amazon!
The Furbulous Box and our full range of essential accessories are NOW AVAILABLE on Amazon EU with fast, local delivery straight to your door!
Upgrading your pet care routine has never been easier. Plus, stay tuned—new products will be joining the EU lineup this September!
Tap the link in our bio to shop the Furbulous Box & Accessories today!

New deals dropped at the Amazon US site. Check out and ask us anything!
01/16/2026

New deals dropped at the Amazon US site. Check out and ask us anything!

human… this is your reminder to stop scrolling and give some love.
01/14/2026

human… this is your reminder to stop scrolling and give some love.

Address

4445 Enterprise Street
Fremont, CA
94538

Alerts

Be the first to know and let us send you an email when Furbulous posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Business

Send a message to Furbulous:

Shortcuts

Share

Category