08/01/2026
🐾 A Friendly Reminder About Cancellations and No Shows and how it impacts our small business🐾
Last-minute cancellations and no-shows may seem like a small thing, but they have a big impact on a small business like ours.
When an appointment is missed without enough notice, that time usually cannot be filled. That means lost income, wasted time, and another pet who could have used that appointment slot doesn't get the opportunity.
We completely understand that emergencies happen, and life doesn't always go as planned. We simply ask that, whenever possible, you give us as much notice as you can if you need to cancel or reschedule.
To help us continue providing the best care for all of our clients, last-minute no-shows may be subject to a no-show fee. If multiple appointments are missed, a prepayment may be required before booking future appointments.
Our goal is never to penalize anyone—it's to protect the time we have reserved for your pet and to be fair to the clients who are waiting for an appointment.
Your support for our grooming team, respect for our time, and understanding helps keep our small business going and allow us to continue providing the best care for your furry family members.
Thank you to all of our amazing clients who communicate with us and support Sunny Dayz Grooming. We truly appreciate each and every one of you and as always, we look forward to pampering your pet! 🐾💛