09/04/2026
Small Business Reality Check 💭
If you’ve been following along with our Refined by RUFF training rollout, I want to share a disappointing update:
we are putting our formal behavioral training classes on hold for now.
Building new programs comes with high highs and unexpected setbacks. Transparency is everything to me, so I want to be straightforward about the facts: after everything was built and ready to go on our end, our hired trainer unexpectedly resigned right at the starting line.
I’ll be honest—I’m deeply disappointed and discouraged by this setback. More than anything, I’m sad for the clients and dogs who were genuinely excited to start their training journey with us. It’s tough when a plan falls apart at the last second, but as a business owner, when variables outside your control change, you have to pivot.
The training program remains under development behind the scenes while I search for the right candidate who shares our long-term vision. However, with the busy holiday season quickly approaching, hiring and onboarding a high-quality candidate will take time.
I want to be realistic with you all—behavioral training classes likely won't launch until early next year while we take the time to find the right fit.
(If you or a certified trainer you trust are interested in building with us down the road, my inbox is always open!)
Instead of dwelling on a delayed launch, I’m refocusing our energy where the future is bright!
Thanks to a very generous sponsor who recently gifted us our new perimeter fence, we are officially able to move forward with planning our Retreat boarding and daycare expansion! While we don't have a firm launch timeline or finalized schedule just yet as we work on building out our team support, this is where my primary focus is shifting.
To the clients who reached out or booked training—thank you so much for your patience and support. I am reaching out directly to handle those reservations.
Thank you all for walking thr