04/30/2020
Update on reopen:
We tried to keep updated as to the peak week in Virginia for Corona. That was how we chose these past 2 weeks to close. I know it's impossible to predict something like that, and it now appears it's just how hitting our community hard. We're now planning on remaining closed until May the 11th. Most people are very understanding, but due to some of the negative messages left on the machine, I wish to explain why. The employees at Puppy Dog Tails are in close contact with elderly people who have pre-existing breathing problems. Their health is top priority. I myself work enough for 2 full time jobs, leaving school impossible. I do understand that closing is an inconvenience to anyone needing their pet groomed or boarded. I know some have made other arrangements and some are hanging in until we reopen. Thank you for understanding. There have been some to let me know that if the veterinarians were open, that I should be. They have checked and dog grooming doesn't have to be closed, so why am I. They need their dogs NOW. Why can't I "sneak" and do theirs, they have been a customer for years and if I don't, they will find a new groomer. How everyone reacts to this virus is their personal choice. I really am not of fear for myself, but for some of those I'm around.
It has now been proven that cats and dogs can get Corona. For this reason, our caging area will be redone to continue the social distance practice with them. We will continue with the curb service but ask if you, someone in your household or pet have been sick to please wait 2 weeks before making an appointment. The main goal it to stay healthy and not pass along any viruses. The first week we're open, I'm dedicating to the people that I had to cancel their appointments and you will be contacted to reschedule first. At this time, we will not be taking new customers. Please be patient, we'll get the phone calls returned. If you are a customer and call, please leave a message. Continuously calling and not leaving a message will not get you an appointment. Leaving threatening, demeaning, ugly messages will not get you an appointment. We love our families, pets and customers and pray for ALL to remain safe and healthy.