Myrtle Avenue Veterinary Hospital

10/14/2026

Going home in costume.

10/07/2026

We have some big changes to share!
As we have added more doctors, the amount of pets that we see have increased dramatically. This has increased wait times for walk-ins, phone hold times, and veterinarian appointment availability. We are constantly looking for ways to help our staff and clients/patients.

Because of this, we are transitioning to scheduled technician appointments instead of walk-ins for services like vaccinations, a**l gland expressions, and pedicures. Starting November 1st, we will be fully transitioned and all technician services must be scheduled. In the meantime, we will still allow walk-ins, but note that wait times may be long as we prioritize scheduled technician appointments. We understand that your time is important, so this will allow us to help you with minimal wait times. We will still be holding Saturday vaccination clinics from noon-1PM as a walk-in.

We also understand that the phone hold times have been long due to the high volume of client and patient needs. To combat this, we are now able to offer online appointment booking for both technician appointments and doctor exam appointments! You can do this through our pet portal provider: Vello. Through the Vello Pet Portal, you can add pets, look at service due dates, request medication refills, schedule and cancel appointments, and more! You can also access the portal on your phone. Please utilize this tool when possible so that we can try to keep our phone hold times as short as possible.

To access the Vello Pet Portal, you can go to our website or go to:
Https://app.vello.idexx.com/login/S4G0OrBCTkmyMS5T_wUmSQ

Link to book an appointment directly:
Https://app.vello.idexx.com/book/S4G0OrBCTkmyMS5T_wUmSQ

Technician appointments will be available to book 1 hour in advance, so you can check for same day availability. Please note that we cannot address any health issues at technician appointments, please schedule a doctor exam. Doctor exams will be available to book 7 days in advance if available. But be aware that we are booking out about 2 months for exams, so please schedule annual exams 2 months ahead of time to make sure there is no lapse in medications. For life-threatening issues, please call us so that we can triage and get you seen sooner.

We also have alternative methods of contacting us for non urgent issues so that you don’t have to be on hold. Please note that we check these areas as staff is available and we may have a high volume of messages, so responses may take 1-2 business days. Any urgent issues should be communicated by phone. Prescription refills must be requested at least 1-2 days in advance as we may need to get approval from your pet’s regular veterinarian and to give us time to fill the medication. Same day requests are not guaranteed and may cause a lapse in medication.

Texting for requests or questions: 707-285-9203
Email for questions: [email protected]
Email for medication refill requests: [email protected]

Thank you for your support!

10/07/2026

We have some big changes to share!

As we have added more doctors, the amount of pets that we see have increased dramatically. This has increased wait times for walk-ins, phone hold times, and veterinarian appointment availability. We are constantly looking for ways to help our staff and clients/patients.

Because of this, we are transitioning to scheduled technician appointments instead of walk-ins for services like vaccinations, a**l gland expressions, and pedicures. Starting November 1st, we will be fully transitioned and all technician services must be scheduled. In the meantime, we will still allow walk-ins, but note that wait times may be long as we prioritize scheduled technician appointments. We understand that your time is important, so this will allow us to help you with minimal wait times. We will still be holding Saturday vaccination clinics from noon-1PM as a walk-in.

We also understand that the phone hold times have been long due to the high volume of client and patient needs. To combat this, we are now able to offer online appointment booking for both technician appointments and doctor exam appointments! You can do this through our pet portal provider: Vello. Through the Vello Pet Portal, you can add pets, look at service due dates, request medication refills, schedule and cancel appointments, and more! You can also access the portal on your phone. Please utilize this tool when possible so that we can try to keep our phone hold times as short as possible.

To access the Vello Pet Portal, you can go to our website or go to:
Https://app.vello.idexx.com/login/S4G0OrBCTkmyMS5T_wUmSQ

Link to book an appointment directly:
Https://app.vello.idexx.com/book/S4G0OrBCTkmyMS5T_wUmSQ

Technician appointments will be available to book 1 hour in advance, so you can check for same day availability. Please note that we cannot address any health issues at technician appointments, please schedule a doctor exam. Doctor exams will be available to book 7 days in advance if available. But be aware that we are booking out about 2 months for exams, so please schedule annual exams 2 months ahead of time to make sure there is no lapse in medications. For life-threatening issues, please call us so that we can triage and get you seen sooner.

We also have alternative methods of contacting us for non urgent issues so that you don’t have to be on hold. Please note that we check these areas as staff is available and we may have a high volume of messages, so responses may take 1-2 business days. Any urgent issues should be communicated by phone. Prescription refills must be requested at least 1-2 days in advance as we may need to get approval from your pet’s regular veterinarian and to give us time to fill the medication. Same day requests are not guaranteed and may cause a lapse in medication.

Texting for requests or questions: 707-285-9203
Email for questions: [email protected]
Email for medication refill requests: [email protected]

Thank you for your support!

07/22/2026

07/04/2026

We will be closed for July 4th tomorrow.
We will be back Monday for normal hours.
If you have an emergency, you can still call our number and you will be transferred to the hospital that is on call for emergencies during that time.

Have a great holiday weekend!

04/17/2026

Hello everyone!

We will be closed early Wednesday the 22nd at 5PM for a staff meeting.

03/18/2026

Good morning everyone!

Our power is currently out due to a downed power pole. It is currently estimated to be restored at 2PM.

Until then, we will be unable to be reached as our phones are off. If you have an emergency, please call the other hospitals so that you can be seen.

We will try to see simple scheduled appointments as they come in, but we will be extremely limited as none of our equipment is working.

If you can reschedule, please email us and we will get you rescheduled as soon as possible.

[email protected]
[email protected]

02/28/2026

We will be switching to a new practice management system next week!

Please be patient with us while we learn to navigate and get used to the new system. We will be unable to see our normal capacity of patients and wait times will most likely be longer. If you need to use our walk-in services, we recommend waiting until the following week if possible. You can also schedule a technician appointment ahead of time for those same services so that you are prioritized over walk-ins and your wait times are shorter. If you have a non-urgent matter, you can utilize our emails so that you are not kept waiting on the phone and we will contact you as soon as possible.

For refill requests, please email: [email protected]

For record requests, please email: [email protected]

For any non-urgent questions, appointment requests, etc. please email: [email protected]

We thank you for your patience!

12/19/2025

We will be closed for the holidays!

We are open next Monday/Tuesday December 22/23 before Christmas Eve. We will then be closed for the rest of the week, Wednesday December 24th through Sunday December 28th. We will reopen Monday the 29th.

We will then be closed again New Year’s Eve and New Year’s day.

For any pets on chronic medications, make sure you have enough through this time and call us as soon as possible for a refill.

If you are having an emergency during a holiday, please call us and you will be forwarded to the veterinarian on call.

Our staff at Myrtle Avenue Veterinary Hospital wish all of you happy holidays! A special thank you to those who have brought cards or goodies to us during this time!

11/13/2025

We will be closed for Thanksgiving from November 27th through the 29th. We will be open Wednesday November 26th for normal hours, and reopen Monday December 1st.

If your pet is on any long term medication, make sure to check that you will have enough during this time. You can call us and leave a voicemail to request a refill, or email us at [email protected].

Thank you!