08/01/2026
A Friendly Reminder to All Clients
As of August 1, 2026, appointment reminder messages are no longer being sent. We kindly ask that all clients keep track of their scheduled grooming appointments and add them to their personal calendars.
This policy change was announced in advance, with notices posted in the shop beginning in June, to ensure everyone had ample time to prepare for the transition.
If you are ever unsure of your appointment date or time, or need to make a change, please don’t hesitate to contact us. We are always happy to help.
We would also like to remind everyone that our 48-hour cancellation policy remains in effect. Cancellations or rescheduling requests made with less than 48 hours’ notice may be subject to a charge of up to the full grooming fee, and no-show appointments will also be charged the full cost of the scheduled service.
We appreciate your understanding, cooperation, and continued support. These policies help us respect the time of all clients, keep our schedule running efficiently, and provide the best possible care for every dog that comes through our doors.
Thank you for helping us keep things running smoothly! 🐾
