08/22/2026
๐ ๐ ๐๐ฆ๐ฆ๐๐๐ ๐๐ฅ๐ข๐ ๐๐ฆ๐๐๐๐ฌ...
I want to personally address a few things and provide a ๐ณ๐ถ๐ฟ๐บ ๐ฟ๐ฒ๐บ๐ถ๐ป๐ฑ๐ฒ๐ฟ regarding the policies and procedures here at ABTK9.
While I am the owner and trainer of ABTK9, this business is not operated by me alone. ABTK9 is run every day with the help of my employees and interns, who are following the policies and procedures that have been put in place ๐ฏ๐ ๐ ๐, ๐ฎ๐ ๐๐ต๐ฒ ๐ผ๐๐ป๐ฒ๐ฟ.
If a staff member is enforcing a payment requirement, scheduling policy, check-in procedure, or facility rule, they are ๐ป๐ผ๐ making up rules or giving you a hard time. They are doing exactly what I have instructed and trained them to do.
๐ง๐ต๐ฎ๐ ๐ถ๐ป๐ฐ๐น๐๐ฑ๐ฒ๐ ๐ผ๐๐ฟ ๐ถ๐ป๐๐ฒ๐ฟ๐ป๐.
Our interns are here because they want to learn, grow, and be inspired by this field. While they are here, they are just as much a part of ABTK9 as my employees and I are. They deserve the opportunity to learn in an environment where they are treated with patience and respect, not spoken down to, belittled, or made uncomfortable because they are young, learning, or do not hold the title of โowner.โ
And this part is personal for me because ๐, ๐๐๐ต๐น๐ฒ๐, ๐๐ผ๐๐ฟ ๐๐ฟ๐ฎ๐ถ๐ป๐ฒ๐ฟ, ๐๐ฎ๐ ๐๐ต๐ฎ๐ ๐ถ๐ป๐๐ฒ๐ฟ๐ป ๐ผ๐ป๐ฐ๐ฒ.
I remember what it felt like to be the person learning, following someone elseโs procedures, and occasionally being ridiculed or spoken down to simply for doing what I had been instructed to do. More importantly, I remember the trainers I looked up to stepping in, defending me, and making it very clear that disrespect toward me was not acceptable just because I was โthe intern.โ
๐๐๐๐ฉ ๐จ๐ฉ๐ช๐๐ ๐ฌ๐๐ฉ๐ ๐ข๐.
Those trainers gave me an environment where I could learn, make mistakes, ask questions, gain confidence, and eventually become the trainer and business owner I am today.
๐๐ณ ๐ถ๐ ๐๐ฒ๐ฟ๐ฒ๐ปโ๐ ๐ณ๐ผ๐ฟ ๐๐ต๐ฒ ๐ฝ๐ฒ๐ผ๐ฝ๐น๐ฒ ๐๐ต๐ผ ๐๐ผ๐ผ๐ธ ๐๐ต๐ฒ ๐๐ถ๐บ๐ฒ ๐๐ผ ๐๐ฒ๐ฎ๐ฐ๐ต ๐บ๐ฒ, ๐๐๐ฎ๐ป๐ฑ ๐ฏ๐ฒ๐ต๐ถ๐ป๐ฑ ๐บ๐ฒ, ๐ฎ๐ป๐ฑ ๐ด๐ถ๐๐ฒ ๐บ๐ฒ ๐๐ต๐ฒ ๐ผ๐ฝ๐ฝ๐ผ๐ฟ๐๐๐ป๐ถ๐๐ ๐๐ผ ๐น๐ฒ๐ฎ๐ฟ๐ป, ๐๐๐ง๐๐ต ๐๐ฒ๐ฟ๐ ๐น๐ถ๐ธ๐ฒ๐น๐ ๐๐ผ๐๐น๐ฑ๐ปโ๐ ๐ฒ๐
๐ถ๐๐ ๐๐ผ๐ฑ๐ฎ๐.
So when I say I will stand behind my interns, I mean it. I know exactly what it feels like to stand where they are standing now, and I take seriously the responsibility of giving them the same opportunity, support, and respect that others once gave me.
๐๐๐ฒ๐ฟ๐ ๐ด๐ฟ๐ฒ๐ฎ๐ ๐๐ฟ๐ฎ๐ถ๐ป๐ฒ๐ฟ ๐๐ฎ๐ ๐ฎ ๐๐๐๐ฑ๐ฒ๐ป๐ ๐ณ๐ถ๐ฟ๐๐.
๐๐ถ๐๐ฟ๐ฒ๐๐ฝ๐ฒ๐ฐ๐๐ณ๐๐น, ๐ฟ๐๐ฑ๐ฒ, ๐ฎ๐ฟ๐ด๐๐บ๐ฒ๐ป๐๐ฎ๐๐ถ๐๐ฒ, ๐ผ๐ฟ ๐ถ๐ป๐ฎ๐ฝ๐ฝ๐ฟ๐ผ๐ฝ๐ฟ๐ถ๐ฎ๐๐ฒ ๐ฏ๐ฒ๐ต๐ฎ๐๐ถ๐ผ๐ฟ ๐๐ผ๐๐ฎ๐ฟ๐ฑ ๐๐ก๐ฌ ๐บ๐ฒ๐บ๐ฏ๐ฒ๐ฟ ๐ผ๐ณ ๐๐ต๐ฒ ๐๐๐ง๐๐ต ๐๐ฒ๐ฎ๐บ ๐๐ถ๐น๐น ๐ป๐ผ๐ ๐ฏ๐ฒ ๐๐ผ๐น๐ฒ๐ฟ๐ฎ๐๐ฒ๐ฑ.
Please understand that being upset with a policy does not give anyone permission to disrespect the employee responsible for enforcing it. If you have a concern regarding one of my policies, you are welcome to address that concern appropriately with me. My employees should not be put in the position of being spoken to disrespectfully for following procedures ๐ ๐ต๐ฎ๐๐ฒ ๐ถ๐ป๐๐๐ฟ๐๐ฐ๐๐ฒ๐ฑ ๐๐ต๐ฒ๐บ ๐๐ผ ๐ณ๐ผ๐น๐น๐ผ๐.
I am also asking all current and prospective clients to please review our policies and procedures. A few important reminders:
โ ๐ฃ๐๐ฌ๐ ๐๐ก๐ง ๐ฃ๐ข๐๐๐๐๐๐ฆ
For boarding reservations, a ๐ฑ๐ฌ% ๐ป๐ผ๐ป-๐ฟ๐ฒ๐ณ๐๐ป๐ฑ๐ฎ๐ฏ๐น๐ฒ ๐ฑ๐ฒ๐ฝ๐ผ๐๐ถ๐ ๐ถ๐ ๐ฑ๐๐ฒ ๐ฎ๐ ๐๐ต๐ฒ ๐๐ถ๐บ๐ฒ ๐ผ๐ณ ๐๐ฐ๐ต๐ฒ๐ฑ๐๐น๐ถ๐ป๐ด to secure your reservation. The remaining balance is ๐ฑ๐๐ฒ ๐ถ๐ป ๐ณ๐๐น๐น ๐ฎ๐ ๐ฑ๐ฟ๐ผ๐ฝ-๐ผ๐ณ๐ณ โ ๐ป๐ผ ๐น๐ฎ๐๐ฒ๐ฟ.
๐๐ฉ ๐๐จ ๐๐๐ ๐๐ช๐ ๐๐ฉ ๐ฅ๐๐๐ -๐ช๐ฅ.
Training services, including ๐ถ๐ป๐ฑ๐ถ๐๐ถ๐ฑ๐๐ฎ๐น ๐ฝ๐ฟ๐ถ๐๐ฎ๐๐ฒ ๐๐ฒ๐๐๐ถ๐ผ๐ป๐, ๐ฒ๐๐ฎ๐น๐๐ฎ๐๐ถ๐ผ๐ป๐, ๐ฝ๐ฟ๐ถ๐๐ฎ๐๐ฒ-๐๐ฒ๐๐๐ถ๐ผ๐ป ๐ฝ๐ฎ๐ฐ๐ธ๐ฎ๐ด๐ฒ๐, ๐๐ฎ๐ ๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด ๐ง๐ฟ๐ถ๐ฎ๐น ๐๐ฎ๐๐, ๐ฎ๐ป๐ฑ ๐๐ฎ๐ ๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด ๐ฝ๐ฎ๐ฐ๐ธ๐ฎ๐ด๐ฒ๐ are required to be ๐ฝ๐ฎ๐ถ๐ฑ ๐ถ๐ป ๐ณ๐๐น๐น ๐ฃ๐ฅ๐๐ข๐ฅ to the scheduled appointment or service.
These policies are in place for a reason and apply consistently to our clients. Our staff does not have the authority to make exceptions simply because someone disagrees with the policy at the time payment is due.
โ ๐ง๐ฅ๐๐๐ก๐๐ก๐ ๐๐๐๐๐๐๐ง๐ฌ ๐๐ฅ๐ฅ๐๐ฉ๐๐ & ๐๐๐๐๐-๐๐ก
This is also a very firm reminder:
๐ฃ๐๐๐๐ฆ๐ ๐ฅ๐๐ ๐๐๐ก ๐๐ก๐ฆ๐๐๐ ๐ฌ๐ข๐จ๐ฅ ๐ฉ๐๐๐๐๐๐ ๐จ๐ก๐ง๐๐ ๐ ๐๐ข๐ ๐ ๐ข๐จ๐ง ๐๐ก๐ ๐๐ก๐ฉ๐๐ง๐ ๐ฌ๐ข๐จ ๐๐ก๐ง๐ข ๐ง๐๐ ๐ง๐ฅ๐๐๐ก๐๐ก๐ ๐๐๐๐๐๐๐ง๐ฌ. ๐ง๐๐๐ฆ ๐๐ฃ๐ฃ๐๐๐๐ฆ ๐ฅ๐๐๐๐ฅ๐๐๐๐ฆ๐ฆ ๐ข๐ ๐ฌ๐ข๐จ๐ฅ ๐๐ฃ๐ฃ๐ข๐๐ก๐ง๐ ๐๐ก๐ง ๐ง๐๐ ๐.
When you arrive for your training session, please call our office at ๐ฎ๐ฑ๐ฎ-๐ฑ๐ฒ๐ฎ-๐ฒ๐ฒ๐ญ๐ญ to check in. Remain in your vehicle, and I will come outside when the facility is ready for you and invite you inside.
๐๐ฟ๐ฟ๐ถ๐๐ถ๐ป๐ด ๐ฒ๐ฎ๐ฟ๐น๐ ๐ฑ๐ผ๐ฒ๐ ๐ป๐ผ๐ ๐บ๐ฒ๐ฎ๐ป ๐๐ผ๐๐ฟ ๐ฎ๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐ ๐๐ถ๐น๐น ๐ฏ๐ฒ๐ด๐ถ๐ป ๐ฒ๐ฎ๐ฟ๐น๐. We operate on a set schedule for a reason.
ABTK9 is an active training and boarding facility. We have Board & Train dogs on-site who utilize our training space throughout the day, in addition to boarding dogs and other scheduled clients. There may be a dog actively working, transitioning through the facility, or requiring the training space immediately before your appointment.
๐ฌ๐ผ๐๐ฟ ๐ฎ๐ฝ๐ฝ๐ผ๐ถ๐ป๐๐บ๐ฒ๐ป๐ ๐๐ถ๐บ๐ฒ ๐ฑ๐ผ๐ฒ๐ ๐ป๐ผ๐ ๐ผ๐๐ฒ๐ฟ๐ฟ๐ถ๐ฑ๐ฒ ๐ผ๐๐ฟ ๐ฐ๐ต๐ฒ๐ฐ๐ธ-๐ถ๐ป ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐ฑ๐๐ฟ๐ฒ.
Please wait in your vehicle until you are invited inside.
We have signs posted on our doors.
๐ช๐ฒ ๐ต๐ฎ๐๐ฒ ๐๐ต๐ฒ๐๐ฒ ๐ฝ๐ผ๐น๐ถ๐ฐ๐ถ๐ฒ๐ ๐ฟ๐ฒ๐ฎ๐ฑ๐ถ๐น๐ ๐ฎ๐๐ฎ๐ถ๐น๐ฎ๐ฏ๐น๐ฒ ๐๐ผ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐ ๐ผ๐ป ๐ผ๐๐ฟ ๐๐ฒ๐ฏ๐๐ถ๐๐ฒ, www.ABTK9.com
We have signed acknowledgements regarding our facility procedures.
We are providing this public reminder.
And we will also be sending a mass email reminding clients of these expectations.
๐ผ๐ฉ ๐ฉ๐๐๐จ ๐ฅ๐ค๐๐ฃ๐ฉ, ๐ฉ๐๐๐จ๐ ๐๐ง๐ ๐ฃ๐ค๐ฉ ๐จ๐ช๐๐๐๐จ๐ฉ๐๐ค๐ฃ๐จ.
They are policies established to protect our dogs, our clients, our staff, our interns, and the safe and efficient operation of ABTK9.
โ ๏ธ ๐๐๐ง๐๐ต ๐ฟ๐ฒ๐๐ฒ๐ฟ๐๐ฒ๐ ๐๐ต๐ฒ ๐ฟ๐ถ๐ด๐ต๐ ๐๐ผ ๐ฟ๐ฒ๐ณ๐๐๐ฒ ๐ผ๐ฟ ๐๐ฒ๐ฟ๐บ๐ถ๐ป๐ฎ๐๐ฒ ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ ๐ฎ๐ ๐ผ๐๐ฟ ๐ฑ๐ถ๐๐ฐ๐ฟ๐ฒ๐๐ถ๐ผ๐ป ๐๐ต๐ฒ๐ป ๐ฐ๐น๐ถ๐ฒ๐ป๐๐ ๐ฟ๐ฒ๐ฝ๐ฒ๐ฎ๐๐ฒ๐ฑ๐น๐ ๐ฑ๐ถ๐๐ฟ๐ฒ๐ด๐ฎ๐ฟ๐ฑ ๐ณ๐ฎ๐ฐ๐ถ๐น๐ถ๐๐ ๐ฝ๐ผ๐น๐ถ๐ฐ๐ถ๐ฒ๐, ๐ฝ๐ฎ๐๐บ๐ฒ๐ป๐ ๐ฟ๐ฒ๐พ๐๐ถ๐ฟ๐ฒ๐บ๐ฒ๐ป๐๐, ๐๐ฎ๐ณ๐ฒ๐๐ ๐ฝ๐ฟ๐ผ๐ฐ๐ฒ๐ฑ๐๐ฟ๐ฒ๐, ๐ผ๐ฟ ๐ฏ๐ฒ๐ต๐ฎ๐๐ฒ ๐ฑ๐ถ๐๐ฟ๐ฒ๐๐ฝ๐ฒ๐ฐ๐๐ณ๐๐น๐น๐ ๐๐ผ๐๐ฎ๐ฟ๐ฑ ๐บ๐ฒ๐บ๐ฏ๐ฒ๐ฟ๐ ๐ผ๐ณ ๐ผ๐๐ฟ ๐๐ฒ๐ฎ๐บ. โ ๏ธ
๐๐ค๐ซ๐๐ฃ๐ ๐๐ค๐ง๐ฌ๐๐ง๐, ๐ฌ๐ ๐ฌ๐๐ก๐ก ๐๐๐๐๐ฃ ๐๐ญ๐๐ง๐๐๐จ๐๐ฃ๐ ๐ฉ๐๐๐ฉ ๐ง๐๐๐๐ฉ ๐ฌ๐๐๐ฃ ๐ฃ๐๐๐๐จ๐จ๐๐ง๐ฎ.
We genuinely appreciate the overwhelming majority of our clients who respect our staff, follow our procedures, communicate appropriately, and understand that these policies allow us to provide a safe, organized, and professional environment.
But I will always stand behind the employees and interns who come through these doors and do their jobs according to the expectations I have established.
๐ฌ๐ผ๐ ๐ฑ๐ผ ๐ป๐ผ๐ ๐ต๐ฎ๐๐ฒ ๐๐ผ ๐ฎ๐ด๐ฟ๐ฒ๐ฒ ๐๐ถ๐๐ต ๐ฒ๐๐ฒ๐ฟ๐ ๐ฝ๐ผ๐น๐ถ๐ฐ๐ ๐ ๐ฝ๐๐ ๐ถ๐ป ๐ฝ๐น๐ฎ๐ฐ๐ฒ.
๐ฌ๐ผ๐ ๐ฑ๐ผ ๐ต๐ฎ๐๐ฒ ๐๐ผ ๐ฟ๐ฒ๐๐ฝ๐ฒ๐ฐ๐ ๐บ๐ ๐๐๐ฎ๐ณ๐ณ ๐ฎ๐ป๐ฑ ๐ณ๐ผ๐น๐น๐ผ๐ ๐๐ต๐ผ๐๐ฒ ๐ฝ๐ผ๐น๐ถ๐ฐ๐ถ๐ฒ๐ ๐๐ต๐ถ๐น๐ฒ ๐ฟ๐ฒ๐ฐ๐ฒ๐ถ๐๐ถ๐ป๐ด ๐๐ฒ๐ฟ๐๐ถ๐ฐ๐ฒ๐ ๐ณ๐ฟ๐ผ๐บ ๐๐๐ง๐๐ต.
๐พ ๐๐๐ต๐น๐ฒ๐
๐๐ธ๐ฏ๐ฆ๐ณ & ๐๐ณ๐ข๐ช๐ฏ๐ฆ๐ณ
๐๐๐ง๐๐ต ๐๐ผ๐ด ๐ง๐ฟ๐ฎ๐ถ๐ป๐ถ๐ป๐ด, ๐๐ผ๐ฎ๐ฟ๐ฑ๐ถ๐ป๐ด & ๐๐ป๐ฟ๐ถ๐ฐ๐ต๐บ๐ฒ๐ป๐ ๐๐ฒ๐ป๐๐ฒ๐ฟ