04/24/2026
🐾Veterinary receptionist week Shoutout: Michelle🐈
✨What’s your favorite part about being a veterinary receptionist?
Building meaningful relationships with clients while helping provide the highest level of care for their pets. I love making every client feel valued, supported, and truly heard.
✨What’s the most heartwarming thing you’ve seen at the clinic?
Seeing clients come in feeling upset or discouraged after previous veterinary experiences, and being able to turn that around—helping them feel supported, cared for, and confident in the care we provide. It’s also incredibly rewarding to be part of a team that consistently delivers such a high level of compassion and quality care.
✨If you could be an animal, what would you be and why?
Definitely a cat! I relate to their independent nature, strong personality, and a little bit of that classic cat attitude 🐈
❤️ A special note from Michelle:
I’m so appreciative of all our wonderful clients. After 16 years here, I truly love what I do and the team I work with. I always strive to go above and beyond for every client, treating each interaction with respect and a personal touch. I especially love getting to know every detail about our patients, it’s what makes this job so special 💕