09/01/2026
I feel as though I need to speak out with so many unprofessional videos circulating the internet...
Iāve built my business on trust, honesty, patience, and genuine careānot only for the animals who walk through my door, but also for the owners who place their trust in me.
I understand how difficult it can be to leave your pet with someone else, especially if your dog is nervous, elderly, reactive, fearful, or has had a bad grooming experience in the past. Your pets are family, and you deserve to feel confident that they are being treated with kindness and respect when you cannot be there to see it.
Lately, Iāve seen far too many videos of dogs clearly panicking during grooming while the groomers laugh, continue filming, or treat the dogās fear like entertainment. A terrified dog is not funny. Their stress should never be used for attention, views, or content.
Dogs cannot explain that they are overwhelmed. They communicate through their body languageātrembling, panting, struggling, freezing, vocalizing, trying to escape, or shutting down completely. It is our responsibility as professionals to recognize those signs and respond appropriately.
A good groomer should remain calm, patient, and collected. We should adjust our handling, slow the process down, offer breaks, change techniques, and help the dog feel as safe as possible. Adding more pressure, becoming frustrated, laughing, or continuing simply to finish the groom can make the fear worse and create lasting anxiety for future appointments.
I also want owners to know that having a fearful or difficult dog does not make you a bad pet owner. Some dogs are naturally anxious. Some have medical conditions, past trauma, sensitivity to touch, or fear of certain sounds and equipment. Others simply need more time and a different approach. I will never shame an owner for being honest about their petās behavior. That information allows me to create the safest and most comfortable plan possible.
I will always communicate honestly with you about how your pet handled the appointment. I will tell you what went well, what was difficult, and what we can work on together moving forward. I will never hide your petās stress just to make an appointment appear perfect.
Sometimes the most caring and professional decision is to take a break, modify the groom, or stop and send the dog home before the service is finished. A perfectly finished haircut is never more important than your petās physical and emotional well-being. Grooming can always be completed another day, but forcing a dog beyond its limit can damage trust and make every future appointment harder.
Every animal deserves dignity, patience, compassion, and respectāeven during their most difficult moments. Every owner deserves honesty, communication, and the reassurance that their beloved pet is being cared for as an individual, not treated like another appointment on the schedule.
That is the foundation I have built my business on, and it will always be the standard of care I promise to provide.
