10/16/2026
After 22 years of grooming, I can tell you that running a successful shop takes a lot more than loving dogs and owning scissors. Although loving dogs helps when you’re wearing enough of their hair to build another one. 😂🐾
It takes patience, organization, clean equipment, continued learning, and the ability to adjust your whole plan because someone has decided that today, we are absolutely NOT touching the left front foot.
What sets me apart at Hailey’s Collar and Comb is the experience I bring—and how much attention I pay to the dog in front of me. I learn their personalities, their comfort levels, what helps them settle, and when they need a break. Some dogs need encouragement. Some need a slower approach. Some would like to speak directly to management. Unfortunately for them, that’s also me. 😂
And that’s why I’m so committed to rebooking.
Yes, I become a little like a clingy girlfriend:
“When am I seeing you again?”
“Did you forget about me?”
“I thought we had a standing thing?” 🤣
I’m not checking your location. I’m checking how many weeks it’s been since I last saw your dog.
There’s a purpose behind my persistence. A consistent schedule helps us stay ahead of tangles, maintain a manageable coat, and make grooming more familiar. It also lets us keep building trust instead of having every visit feel like we’re getting acquainted all over again.
Your dog’s schedule should fit their coat, lifestyle, and the upkeep you can realistically do at home. We’ll figure that out together—with an honest conversation about what works, because “I brush him every day” and “he allows three strokes before stealing the brush” are two different maintenance plans. 😂
Behind the scenes, I’m balancing appointments, cleaning, supplies, expenses, and making sure there’s time to care for each dog properly. A successful shop needs good business habits, but it also needs clients who trust you enough to keep coming back—and that trust has to be earned.
I want your dog looking good, feeling comfortable, and building a relationship with someone who knows them.
So if I’m reminding you to book your next appointment before you leave… just know this relationship means a lot to me. And I’d like to see your dog again in six weeks. 🤍✂️