10/06/2026
I've seen a bunch of colleagues post about it, but last week it finally happened to us...
Potential client called--we could tell from the voicemail, he wanted what he wanted and wasn't going to be open to hearing what we had to say about preventative care, so unlikely to become a client.
He had called several other vet clinics--they were all just 'upselling'.
Dick called him back & asked what he meant exactly. His response, 'Well they want me to bring my dog in once a year, they require it be current on a Rabies vaccine & recommend my dog be on expensive prescription tick medication.'
(He got told we do too... but that doesn't mean all the other vets are upselling.)
I would bet the client who I talked with today & my 4 others who have lost their dogs to Lyme nephritis earlier this year would tell him, us recommending tick protection is not an 'upsell'.
Here in the UP ticks are a year-round risk-- the best things we can do to protect them: tick checking, using veterinary approved products & Lyme vaccinating.
Charlie says: please don't let you furred friend become another one of Upper Peninsula Veterinary Service 's statistics.
